Andrey Gonzalez

Experience

• 

  Equifax Costa Rica

  Sept 2022 - Mar 2023

  Mortgage Loan Consultant

  As a Mortgage Consultant, I provided phone-based assistance to mortgage applicants, serving as a liaison between applicants and mortgage processors. My role involved efficiently managing and updating mortgage applications to ensure a smooth process for clients. I offered expert guidance, addressed inquiries about the application process, and collaborated closely with mortgage processors to ensure accurate and complete documentation. My proactive approach and strong communication skills were instrumental in delivering exceptional customer service and guiding users through the complexities of obtaining a successful mortgage. Additionally, I maintained accurate records, meticulously tracked each application, and contributed to the team's goals and quality standards. Show less

• 

  Tek Experts

  Mar 2023 - now

  Dedicated Endpoint Security Engineer with a proven track record at Intune MS, specializing in the meticulous administration of application policies, device enrollments, and ensuring the seamless functionality of certificates. Adept at conducting in-depth analyses of security compliance. Proficiently handling log analysis and troubleshooting backend configurationsCollaborating seamlessly with internal Microsoft technical teams, I contribute actively to resolving issues related to Azure products and Microsoft Defender. Show less With a keen focus on Azure, I bring a wealth of expertise to the table, playing a pivotal role in database management, Azure Active Directory, storage monitoring, and MS Defender, ensuring the seamless functioning of Microsoft's internal tools.Adept at bridging the gap between finance and technology, I excel in interdisciplinary collaboration. Seamlessly working with technical teams, I provide comprehensive solutions for intricate technical challenges, contributing to the optimization of corporate operations.Committed to upholding Microsoft's procedural standards, I ensured that financial resolutions align with the company's policies, playing a crucial role in its overall financial success. Show less

  • Endpoint Security Engineer

    Sept 2023 - now

  • Finacial Technical Analyst | Microsoft

    Mar 2023 - Sept 2023