Neevan.eth (Naveen)

Experience

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  Geology Love

  Nov 2017 - now

  Founder

  I started Geology Love as a passion project to spread Geology and showcase the awesome wonders of the world. After two years it started growing and become one of the Top Facebook pages in the world showcasing world-class specimens.

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  American International School Chennai

  Aug 2018 - Oct 2018

  Internship
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  Tier5 Technology Solutions Pvt Ltd

  Nov 2019 - Dec 2020

  Assistant Manager

  Responsible for Managing the Devs for 10+ SaaS software.• Successfully increased the company's market share and client base through these strategic initiatives.• Oversaw the customer relationship management process to ensure the highest level of customer satisfaction and retention.• Collaborated with cross-functional teams to implement comprehensive business development plans aligning with the company's strategic objectives.• Continuously monitored industry trends and market changes to identify potential opportunities or challenges, allowing the company to proactively adjust strategies• Ensure the features of the software are bug-free before going live.• Going on Live to bring more brand awareness of the software.• Moved the support from Messenger to Helpscout giving metrics to improve.• Provided training and coordinated whenever necessary with the customer support team.• Handled Stripe Billing (Cancellations, Subscriptions, and Refunds)• Building funnels and setting up automation for our email marketing campaigns.• Creating eye-catchy graphics to help our customers understand the features of our software.• Creatingwalkthrough videos of the software.• Creating and editing videos for social media campaigns. Show less

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  CarouselDesigner

  Jun 2021 - Jun 2022

  Founder

  Carousel Designer gives you amazing Canva Templates for carousel posts. You can use it on Instagram and LinkedIn.

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  Charnockite

  Sept 2023 - now

  Founder