Valanko Floyd Vas

Experience

• 

  Padre Conceicao College of Engineering, Verna (PCCE)

  Jul 2019 - Jul 2019

  SolidWorks Intern

  • Utilized SolidWorks to develop models through the application of part modelling techniques.• Created 2D engineering drawings from 3D SolidWorks models.• Constructed SolidWorks assembly models.• Completed a comprehensive internship report.

• 

  Blackjack Promotions

  Aug 2022 - Oct 2023

  • Managed a team of 10+ individuals, coordinating daily tasks and delegating responsibilities. • Monitored and evaluated team performance, providing feedback and support to drive continuous improvement. • Completed a shift report, updated sickness and complimentary tracker etc. • Produced high-quality customer interactions, demonstrating empathy, professionalism, and expertise. • Improved the customer service experience by reducing waiting time. • Resolved passenger complaints and inquiries with empathy and professionalism.

  • Step-up Team Leader

    Dec 2022 - Oct 2023

  • Customer Service Ambassador

    Aug 2022 - Oct 2023
• 

  Bright Network

  Jun 2023 - Jun 2023

  Technology Intern

  • Attended industry-leading employers' stages within the technology sector (Johnson & Johnson, Dyson, PwC, P&G, Nestle, Lloyds Banking Group, Amazon, Google).• Completed a group assessment task by networking with the peers from IEUK 2023 Technology sector.• Completed a work sample presentation on Finding technical solutions or ideas to support SMEs to Achieve Net Zero in the UK

• 

  Ethos Farm

  Oct 2023 - now

  • Managed a team of 15+ individuals, coordinating daily tasks and delegating responsibilities. • Monitored and evaluated team performance, providing feedback and support to drive continuous improvement. • Completed a shift report, updated sickness and complimentary tracker etc. • Produced high-quality customer interactions, demonstrating empathy, professionalism, and expertise. • Improved the customer service experience by reducing waiting time. • Resolved passenger complaints and inquiries with empathy and professionalism.

  • Step-up Supervisor

    Oct 2023 - now

  • Customer Service Ambassador

    Oct 2023 - now
• 

  Outlier AI

  Oct 2024 - now

  AI Mathematics Trainer & Evaluator

  • Assessing the factuality and relevance of domain-specific text produced by AI models.• Crafting and answering questions related to Mathematics.• Evaluating and ranking domain-specific responses generated by AI models.