Rahul Singh Rawat

Experience

• 

  IBM

  Oct 2009 - May 2010

  Technical Support Consultant
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  SafeNet

  Jun 2010 - Dec 2012

  Technical Associate

  SafeNet has wide range of product (i.e. SuperPro, UltraPro, Hardware Keys, HASP, RMS) to provide Application security and licensing to software development companies for their Application built on different programming language (i.e., Java ,J2EE,C,C++, .net etc Role and Responsibility Assigned• Developing sample applications using the predefined APIs on different programming language to demonstrate the product implementation to clients. • Handling client's query about the implementation and integration of the software rights management products. • Resolving Product related error and exceptions. • Debugging and testing client's application code and provide them suggestions to implement the product to get best security and performance in their application. • Test and report the Product limitation and bugs. • Finding work around for reported product limitation and bug until fix is released. • Testing the new version of products before its market release. • Working with Pre-sales team in formulating sales pitches for SRM products. • Developing Tools and Utilities, using different programming languages, to automate the support process for issues reported in highest volume in every quarter. • Writing the Technical and troubleshooting documents for all new reported issues. • Provide product & support process training to new hire. Show less

• 

  Adobe

  Dec 2012 - now

  AEM Technical Architect

  • AEM Certified Architect and Developer with 11.5 years of experience in AEM.• Extensive Hands-on Experience and expertise on AEM (All of the versions), AEM as a Cloud Service and enabled on AEM Edge Delivery Service.• Expertise in AEM Assets project, delivery of large-scale implementations for Clients CMS involving designing Asset Journey, Workflows, Approval Process, Migrations, DAM strategy, Permission Strategy, integrations with multiple PIM (Product information management Systems), Dynamic Media, Brand Portal, Asset Share Commons, and different Project Management tools.• Expertise in a Unique product offering of AEM Guides\XML Add on. Delivered multiple new implementation and upgrade projects.• First adopters in enablement and ramp up on latest offering of AEM Edge Delivery Services.• Implemented multiple new implementations, migration and AEM upgrade projects with other digital marketing products like Adobe Analytics, Target, Commerce Integration Framework (CIF), headless using Graph QL, Adobe IO and different other products.• Travelled multiple times to different US Onsite client location for leading Discovery, Requirement Gathering, planning and Go Live.• Expertise in preparation of Solution Design, Technical Documents and Go live Checklist.• Expertise in Scoping, Estimations and Proposals for different AEM project involving other Digital marketing products as well.• Involved in and Executed several Sales Deal.• Experience in Leading several AEM projects by serving the roles and responsibilities of a Technical Architect in Agile process.• Always the First Implementers of the latest AEM offerings whether a version release or cloud service or any other latest product offerings from Adobe.• Strong experience in MSM (Multi Site Management) and creating multiple live copies and blueprints needed for MSM.• Excellent Communication, Interpersonal Skills and Leadership Qualities. Show less