Anna Kudła

Experience

• 

  Nipro Europe NV

  Dec 2009 - Dec 2012

  Business Development Manager

  • Developing sales networks in the field of single use hospital products in Eastern Europe• Establishing collaboration in following countries: Poland, Bulgaria, Czech Republic, Slovakia, Slovenia, Hungary, Romania• Achievement the budget (1.2 million UER per year)• Establishing business contracts• Driving the sales in each country through distributor channels and OEM customers• Product training for sales resources and hospital staff• Supporting distributors in tender procedures • Marketing activity support • Raising brand awareness • Establishing budget and developing sales plans • Developing business relations and creating a positive image of the company Show less

• 

  CLA Europe Limited

  Feb 2013 - May 2014

  Sales and Marketing Manager

  • Determining and executing Sales strategy per country in Europe and Asia (Iran, Saudi Arabia, Kazakhstan, Turkey, etc…)• Driving the sales in country’s through Distributors and OEM customers/project• Product trainings for sales resources and hospital staff• Customer service, solving problems, customer’s support• Manage preparing marketing /training materials• Support for Distributors in tender / registration procedures• Marketing activity support• Raising brand awareness• Establishing budget and developing sales plans• Developing business relations and creating a positive image of the company Show less

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  Sii Polska

  May 2014 - Jul 2017

  Key Account Project Manager

  • Managed the sales team within the Business Unit, ensuring alignment with overall business goals • Supervised and operationally managed developer teams, overseeing staffing and project delivery for a team of over 50 Full-Time Equivalents (FTE).• Resource management. Led resource management efforts, including recruitment, team member selection, performance management, and resource allocation. Drove individual career paths and managed capacity utilization• Owned the Profit and Loss (P&L) for the business unit, ensuring financial objectives were met. Took responsibility for bench management, focusing on optimizing resource utilization. Tracking and managing assignments aligned with the company's and resource’s goals• Provided a supervisory role as the Single Point of Contact (SPOC) between developer teams, various organizational departments, and clients• Coordinated with various departments to ensure project quality issues were handled appropriately and in a timely manner• Coordinating with various departments within the company to ensure the project and its quality issues are handled appropriately and in a timely manner• Project Management Oversight: Supervised Project Managers regarding projects for key customers, ensuring effective scheduling, budgeting, risk management, change management, scope management, and quality management• Stakeholder Relationship Building: Built effective relationships with key stakeholders and executives within the business at all levels• Client Relationship Management: Established long-term relationships with clients, evaluated their business needs, and identified new potential areas of cooperation• Contract Negotiation: Clarified and negotiated terms and conditions of agreements, including Master Service Agreements (MSA), project contracts, and Service Level Agreements (SLA)• Business Development: Prepared offers and presentations for customers, actively engaging in prospective and new business development Show less

• 

  Cisco

  Aug 2017 - Dec 2018

  Engagement Manager / Project Manager

  •Collaboration Leadership: Drove collaboration among the team and stakeholders, including Sales, Delivery, Business Development, Legal, and Finance, to expedite Cisco’s internal activities within the Lead-to-Order (L2O) cycle•Opportunity Facilitation and Monitoring: Facilitated and monitored assigned opportunities throughout the entire Lead-to-Order (L2O) cycle, serving as the primary point of contact•Pre-Sales Process Creation: Played a pivotal role in creating the pre-sales process, advocating for the implemented solution•Stakeholder Relationship Building: Built professional relationships with stakeholders at all levels, effectively managing expectations•Pipeline Reviews Participation: Participated in pipeline reviews with stakeholders, providing ongoing and constructive inputs regarding ongoing business to management•Communication and Visibility: Provided process and status visibility through ongoing communications with key stakeholders.•Customer Requirements Collaboration: Collaborated with Sales/Business Development Managers to understand customer requirements, engaging with relevant Subject Matter Experts to define service scope and deliverables•Process Project Management: Served as a Process Project Manager, identifying resources relevant to the task and opportunity at hand•Scope Definition and Cost Calculation: Defined the scope, received inputs, calculated costs, and suggested pricing for services. Advised on optimal project milestone structures, liaising with Profit and Loss (P&L) owners to obtain relevant approvals.•Service Proposal and Contract Creation: Created service proposals and drafted services contracts (Statement of Work - SOW)•Quality Control: Conducted quality control of all deliverables, ensuring high standards and client satisfaction. Show less

• 

  JCommerce Sp. z o.o.

  Jan 2019 - Aug 2019

  Branch Manager

  •Strategic Development: Developed the strategy and structure of the branch, aligning objectives with overall company goals•Priority Management: Managed priorities related to employment and recruitment, ensuring efficiency in operations•Leadership Approach: Adopted a servant leadership style, fostering a positive work environment for branch employees•Career Development Advisor: Acted as a trusted advisor in guiding employees on career development paths, contributing to professional growth within the organization•Cross-Departmental Collaboration: Activated cooperation and ensured proper information flow between sales, talent acquisition, and delivery departments, optimizing interdepartmental processes•Process Optimization: Created processes that optimized cooperation across the company, enhancing overall operational efficiency•Recruitment and Selection: Led the recruitment and selection processes for branch employees, including sales, talent acquisition, and developers•Sales Planning and Monitoring: Developed sales plans and monitored, controlled, and analyzed market data in the field of IT outsourcing•Budget Planning and Performance: Conducted budget planning and checked performance, ensuring financial objectives were met. Identified, evaluated, and developed new sales opportunities, contributing to business growth•Bench Management: Managed bench resources and monitored associated costs to optimize resource allocation•Strategic Development Contribution: Played a key role in developing the company's overall strategy.•Escalation Point of Contact: Served as the point of contact for escalations, ensuring timely and effective resolution of issuesSkills Demonstrated: Strategic Planning, Priority Management, Leadership and Employee Development, Cross-Departmental Collaboration, Process Optimization, Recruitment and Selection, Sales Planning and Analysis, Budget Planning and Monitoring, Business Development, Bench Management, Strategic Contribution Show less

• 

  EPAM Systems

  Sept 2019 - Jul 2022

  Project Manager

  One of the project: Customer: Marketing agency based in US Managed six Scrum teams, overseeing delivery, budget, resource utilization, and collaboration with customer and senior management. Led the vision and strategy for a website application focused on marketing analysis for a US-based Marketing Agency• Team size: 6 BA, 12 functional QA, 10 auto QA, 36 developers, 7 Team leaders, 2 designers• Conducted project staffing to accelerate delivery and facilitated team members' onboarding•Set team priorities, managed and communicated project risks, and resolved project issues•Fostered collaboration among six distributed Scrum teams (Ukraine, Poland, Belarus, Hungary, Armenia, Bulgaria) and protected the teams from external influences or distractions•Led and motivated project teams, facilitating issue resolution and driving successful project outcomes•Implemented and enforced new processes, including JIRA time tracking, team performance metrics, code review processes, workflow clarification for new defects, JIRA ticket management, test strategy, and QA auto test approach•Ensured all necessary project Key Performance Indicators (KPIs) were provided and communicated during weekly customer status calls•Arranged and led agile ceremonies, including daily scrum, sprint planning, refinement sessions, discovery sessions, sprint demo and retrospectives, and scrum of scrums•Drove out and tracked dependencies, enabling the creation of interlocked plans with other workstreams•Proactively communicated all risks and changes to effectively update the customer on engagement status•Proactively escalated all major issues and risks appropriately to EPAM internal stakeholders•Successfully conducted strategic planning to address significant escalations and mitigate critical risksSkills demonstrated: Project Management (Scrum),Team Leadership, Stakeholder Communication, Risk Management, Agile Ceremonies Facilitation, Process Implementation and Enforcement, Strategic Planning Show less

• 

  IAG GBS

  May 2022 - now

  •Ownership of Delivery Parameters: Took ownership of size (resource and budget), shape (program and project structure), and timeline for successful program and project delivery•Pre-Launch Readiness: Ensured that portfolios and programs were in a fit state to be launched, maximizing their chances of success by confirming sponsorship, scope, budget, resources, and suppliers were all in place•Strategic Development: Developed and executed a strategic approach to secure funding for projects, aligning with organizational goals and priorities•Liaised with various internal stakeholders, including product teams and development teams, as well as external suppliers, optimizing outcomes. Acted as an escalation point for any issues and resolved them in a timely manner•Worked closely with the extended IAG Tech leadership team to drive improvements in the IAG Tech operating model. Drove local improvement activities to increase the efficiency and effectiveness of program and project delivery•SAFe Framework Adherence: Engaged with all product teams and business units to ensure consistent adherence to SAFe framework standards, fostering a collaborative and agile working environment.•Process and Standard Implementation: Implemented and ensured compliance with IT delivery processes and standards, promoting best practices within the organization.•Budget Oversight: Controlled and monitored budgets, optimizing resource utilization and ensuring financial targets were met•Managed and provided leadership to a team of 8 Project Managers. Ensured effective coordination and communication within the project management team. Facilitated collaboration and knowledge sharing among team members. Monitored and supported project managers in achieving project goals and milestones. Provided guidance on project management best practices and methodologies. Successfully oversaw a portfolio of 15 projects including Finance Transformation (SAP), Cloud migration, Automation, Business Intelligence Show less

  • Head of Delivery

    Mar 2023 - now

  • Product Manager

    May 2022 - now