Maha S.

Experience

• 

  New Horizons Computer Learning Centers

  Feb 2004 - now

  Manages all operational activities of the training center including staffing, facilities, and coordination with vendors and suppliers. Develops corporate training center strategies and initiatives that reflect the organizations goals. Prepares business plans that support the operation of the center and adhere to budget. May collaborate with educational institutions to provide additional or specialized training. May be responsible for supervising trainers and instructors. Manages subordinate staff in the day-to-day performance of their jobs. Show less Direct, supervise, and develop the Training Department personnel to ensure a highly motivated and efficient staff Observe and evaluate instructor performance and initiate appropriate corrective actions and reports as required. Supervise the hiring of instructors as necessary to carry out program requirements. Initiate hiring seminars as needed to ensure an adequate, efficient instructor staffing level. Support Sales Department, providing knowledge of all available classes and working to accommodate clients’ special needs Coordinate an intensive, high-quality instructor training program for newly hired employees. Develop, administer, and maintain accountability for the department's operating budget. Supervise the department system for handling of instructor qualification records. Approve on-site training requests. Evaluate requests and coordinate with Operations to meet client requests Approve special outlines for customized courses as requested by the Sales DepartmentManage Microsoft training projects for both pre-Education & Higher-Education sectors in more than 15 governorates for 6 years. For 6years, headed New Horizons Center Training Department carrying all duties of hiring and training qualified instructors. For 6 years, headed New Horizons Center Training Departments, duties included hiring and training qualified personnel’s Principle Instructor and training supervisor for 2 year teaching technical courses and supervise the instructors, audit and enhance their instruction skills. PHD in communication and computer network-From Faculty of Engineering Alexandria University. MSc in communication, Faculty of Engineering Alexandria University. BSC in Communication, Faculty of Engineering Alexandria University. An individual whose personal philosophy and values have enabled her to succeed and to inspire and lead others Show less Manage Microsoft training projects for both pre-Education & Higher-Education sectors in more than 10 governorates for 3 years. For 3 years, headed New Horizons Center Training Department carrying all duties of hiring and training qualified instructors. For 3 years, headed New Horizons Center Training Departments, duties included hiring and training qualified personnel’s Principle Instructor and training supervisor for 2 year teaching technical courses and supervise the instructors, audit and enhance their instruction skills. PHD in communication and computer network-From Faculty of Engineering Alexandria University. MSc in communication, Faculty of Engineering Alexandria University. BSC in Communication, Faculty of Engineering Alexandria University. An individual whose personal philosophy and values have enabled her to succeed and to inspire and lead others Show less Manage Microsoft training projects for both pre-Education & Higher-Education sectors in more than 10 governorates for 3 years. For 3 years, headed New Horizons Center Training Department carrying all duties of hiring and training qualified instructors. For 3 years, headed New Horizons Center Training Departments, duties included hiring and training qualified personnel’s Principle Instructor and training supervisor for 2 year teaching technical courses and supervise the instructors, audit and enhance their instruction skills. PHD in communication and computer network-From Faculty of Engineering Alexandria University. MSc in communication, Faculty of Engineering Alexandria University. BSC in Communication, Faculty of Engineering Alexandria University. An individual whose personal philosophy and values have enabled her to succeed and to inspire and lead others Show less

  • Training and operation Manager

    Jan 2017 - now

  • Training and operation manager

    Jan 2005 - now

  • Training Manager

    Jan 2011 - Jan 2017

  • Training Supervisor

    Jan 2010 - Jan 2011

  • Cisco Technology Specialist

    Apr 2008 - Jan 2010

  • Principle Trainer

    Feb 2004 - Apr 2008