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Sydney Hill

Sydney Hill

Customer Service Associate

Followers of Sydney Hill941 followers
location of Sydney HillAustin, Texas, United States

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  • Timeline

  • About me

    Technical Account Manager

  • Education

    • Texas State University

      -
      Bachelor of Business Administration - BBA Marketing Senior

    • Temple College

      2017 - 2019
      General Studies 3.8

    • Texas State University

      2019 - 2023
      Bachelor of Business Administration - BBA Marketing

  • Experience

    • Ibex

      Jun 2020 - Sept 2020
      Customer Service Associate

      I gained knowledge in Amazon Workspace along with Oracle systems. I gathered experience while working from home. I was a part of the team with the leading scores throughout the months of June and July.

    • Texas State University

      Jan 2021 - Aug 2022

      I worked with the Student Government at Texas State University to help redesign their Website on the Texas State University Website. Through this process, I was certified in GATO content management and worked closely with members of the Student Government.

      • Promotional Assistant

        Aug 2021 - Aug 2022

      • Website Designer

        Dec 2021 - Jun 2022

      • Client Solutions Specialist

        Jan 2021 - Dec 2021

    • CrowdStrike

      May 2022 - now

      Researching the industry of customer success and implementing new tools to help self-service customersCollect and aggregate data on current success of customersExpanded my knowledge of the cybersecurity industry

      • Technical Account Manager

        Jun 2023 - now

      • Customer Success Intern

        May 2022 - May 2023

  • Licenses & Certifications