Josh Murphy

Experience

• 

  Aurora Health Care

  Jun 2005 - Mar 2009

  Certified Nursing Assistant. I was sought out by Aurora floor manager and asked to apply for a 6 week training course provided by Aurora as promotion. Social and Clinical Skills. Customer Service and patient care. Healthcare Information Systems Knowledge. Scheduling of multiple shifts of employees. Daily data entry to update patient files. Volunteer at monthly charity events. Dietary assistance for patients. Approached from a Aurora St. Luke's Hospital manager and asked to apply for clinical course to become certified nursing assistant because of my strong personal and people skills.

  • CNA

    Jul 2005 - Mar 2009

  • Dietary Aide

    Jun 2005 - Jul 2005
• 

  Affinity Health Care

  Mar 2008 - Mar 2011

  Site Manager/CNA

  Patient Care. Scheduling for all staff and patients. Managing a small group and patients who lived in home. Managed 2 of the companies 5 buildings and 8-10 employee’s and patients. Certified nursing assistant and care giver.

• 

  Advanced Technology International

  Mar 2010 - May 2012

  Operations Supervisor

  In this role I wore many hats including project manager and account manager. I increased sales revenues by 35% in the territory and accounts I managed. My team increased sales by 6% in 6 months which was company top tier. Directed and participated in promotional events across the country promoting the business. Established and implemented workflows and processes for production, sales, and safety. Worked with overseas suppliers to ensure project goals and deadlines were met or exceeded. Lead the company in customer relations initiatives and was ranked #1 in customer service experience. Established business partnerships with Fastenal to save the company on average $48,000 per year. Played a key role in business development activities, and identifying new opportunities for growth. Show less

• 

  Logistics Insight Corporation

  Jun 2012 - May 2015

  Operations Supervisor

  In this position I assisted with the directing supply chain and monitoring production lines for Case IH Agriculture. I was responsible for 35-50+ employees, daily production goals, building and equipment maintenance. Enforcement of quality standards, safety, and all company policies and procedures. Managed projects and drove process change. Effectively improved order completion in my department to 100%. Daily reports and logs for production, quality, disciplinary, staffing, maintenance, down time, and safety. First point of contact for internal and external customers. Responsible for daily safety records, production metrics, and equipment maintenance. Enhanced delivery efficiency by creating sustainable process improvements. 13% Audit efficiency improvement. Implemented daily quality audits which improved inventory accuracy by 4% in 1 year. Ensured compliance of global regulations and standards set by company policy. Monitored performance metrics and delivered corrective actions when necessary. Show less

• 

  JB's Furniture LLC

  May 2015 - May 2020

  Senior Store Manager

  Managed all daily operations of the store including safety, staffing, purchasing, order fulfillment, and finance. Responsible for 15-20 employee’s including sales, delivery, inventory, and maintenance teams. Number 1 sales rep within the business while managing the entire store for 3 straight years. Increased delivery turnaround times by 48-72 hours which helped grow the business by 20%. Successfully lead the entire business through peak season operations, handling a substantial increase in volume.Created partnerships with habitat for humanity and job corps to donate, mentor, and give back our community. Created a furniture rental division to help increase profits and revenues by 15%. Introduced Quick books to the business for better account tracking and financial reporting. Show less

• 

  Amazon

  Sept 2020 - Jan 2025

  In this role I managed a team of 250-300+ Associates and between 4-9 Area Managers. Some of my responsibilities were to maximize the weekly, monthly, and annual performance of the site; specifically responsible for managing all aspects of a high-volume reverse supply chain operation; and provide overall leadership in the areas of operational performance, P&L management, customer relations, continuous improvement, and associate/supervisor development. I maximize quality and productivity by understanding job standards for each function and evaluate performance variances in order to identify root cause and corrective action; analyze the process performance versus target objectives to identify reasons for variance, and communicate and implement necessary changes; and provide leadership, motivation, training and development to the associates/supervisors. Show less MKE2 Area Manager. Promoted to Operations Manager within 15 months of starting at the company. Regionally recognized across the entire Amazon network for connections scores and associate engagement. Ranked as the sites top tier manager for total building throughput per hour (cost) for 3 straight years. Conducted performance evaluations and provided ongoing training and feedback for staff and managers. Collaborated with cross-functional teams to improve workflows and reduce bottlenecks site and network wide. Successfully managed peak season operations, handling a significant increase in order volume. Improved Amazon shipping rates network wide by 35-50%. Implemented new technologies and processes. Show less

  • L6 Operations Manager

    Sept 2020 - Jan 2025

  • Area Manager

    Sept 2020 - Nov 2021
• 

  We Energies

  Dec 2024 - now

  Logistics Supervisor

  Logistics Supervisor for Southern and Western Area of WEC Energy Group. Oversee 12 to 15 material specialists and 8-10 service center store room warehouses. Facilitate material storage, distribution, loading, and inventory/ERP management using SAP software.