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Arnab Banerjee

Arnab Banerjee

SR Executive - WB Circle

Followers of Arnab Banerjee6000 followers
location of Arnab BanerjeeKolkata, West Bengal, India

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  • Timeline

  • About me

    Business Process Management (BPM) - Customer Service - Profit & Loss Management - People Management - Business Strategy- New Business Development- Service Delivery Management, Product Management

  • Education

    • IIAS

      1997 - 2000
      DHM Service

  • Experience

    • RIPL

      Jan 2004 - Jan 2006
      SR Executive - WB Circle

    • Spanco BPO

      Apr 2008 - Sept 2012
      D. Manager Compliance

      Currently looking after Transactional Quality and Process Excellence at Spanco, Dehradun site.

    • Magnum group Pvt. Ltd.

      Dec 2013 - May 2014
      Group complaince Lead (DM)

      Heading Compliance for Reliance Business

    • Fusion CX

      Jun 2014 - Dec 2014
      DM Operation Compliance

    • Bane InfoTech Private Limited

      Aug 2015 - Jan 2021
      Co-founder & Group Business Lead

      eCommeres, TeleCommerce, BPO, IB, OB, Chat, email, DMkt, Logistics, Procurement, Business Development, PnL, CSat, Order generation.

    • Scorefam

      Feb 2021 - Nov 2021
      Head of Business & Strategy (India)

    • NSB BPO Solutions Limited

      Nov 2021 - Aug 2022
      General Manager

    • TekEverika Global BPM Solutions

      Nov 2022 - now
      Building TGBS

  • Licenses & Certifications

    • Six Sigma Green Belt from ISI Delhi

      Indian Statical Institute, Delhi
      Nov 2011