Samah Abu Alam

Experience

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  United Technology Solutions (UTS) Jordan

  Jun 2008 - Sept 2008

  Project Management Trainee

  Project Management and Analysis

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  ITCC INTERNATIONAL TRAINING & CONSULTANCY CENTRE

  Sept 2008 - Dec 2008

  Oracle Trainee

  - Oracle SQL/PL-SQL- Oracle Reports/Forms Training

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  INTRASOFT Middle East

  Sept 2009 - Sept 2011

  Application Developer

  • Building Customized Oracle Reports and Forms• Creation of Oracle Database functions and procedures.• Creating Oracle BI Discoverer Reports• Creating XML Reports • Preparing required Test Cases using standard TE.020 template• Documenting development procedures and code maintenance• Provide on-site supportKey Projects  Arab Bank:• Oracle HRMS Customized Reports.• Discoverer Reports development and Support• Preparing required Test cases (TE.020) Documents• Writing Discoverer Development/ User Guides.• Medical System. Government Financial Management Information System (GFMIS)• XML Reports Support. UAE Armed Forces General Headquarters (GHQ) – UAE:• XML reports.• Preparing Test cases (TE.020) Documents. King Abdullah University Hospital (KAUH):• Oracle HRMS customized reports. Yemen Mobile Co. (YMC)• Support of Discoverer Reports. Orphans Fund Development Foundation (OFDC)• Building Customized Forms and Reports Show less

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  Oracle

  Feb 2011 - Feb 2011

  Oracle Trainee
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  Pio-Tech

  Jan 2012 - Oct 2023

  • Testing: • Applying Static testing for both verification and validation • Functional, black-box, white-box and regression for the: • Pioneers Bank-BI®, Banks-MIS® and Bank-BPM® products. • SAP CMC and Launch Pad (Universes and Reports). • BPM and W4 Engine (Hands-on testing Banking Process Management cycles and maps) • Preparing Test cases and Scenarios.• Documentation: • Lead the Documentation Department. • Participation in White Papers preparation. • Participation in Solution Proposals Preparation. • Responsible for editing and language revision of the documentation. • Writing professional User Manuals • Professional documentation of the company’s products in terms of the Database structure, mapping, Universes structure, and interface • Creating/ Updating product installation manuals and related operational manuals. • Composing testing guides for internal guidance. • Composing internal email writing procedures. • Creating new product templates. • Responsible for keeping track of all the project deliverables in terms of customization and creation, this includes gap analysis documents, User Requirements documents, project charters…etc • Preparing any requested training material/ Agendas and presentations. • Revise and edit business deliverables and data requirements templates. • Demonstrate system engines in figures and numbers (Explain Database procedures business-wise). • Prepare demonstration Videos for the system Components Engine/ InterfaceKey Projects • Account Opening and KYC • Anti-Money Laundering (AML)• GOAML Management System• FATCA Management System• Regulatory Reporting• Customer Profitability• Fund Transfer Pricing (FTP) Business Intelligence (BI) Projects:• Enterprise Data Warehouse• Analytics Reporting and Dashboards Show less

  • Senior QA Officer - Technical Writer

    Oct 2018 - Oct 2023

  • Senior QA Officer - Technical Writer

    Jan 2012 - Oct 2018
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  Prema Group

  Nov 2023 - now

  Senior QA Tester - Technical Writer

  • Manual Testing of Web Applications• Mobile Application Testing• Exploratory testing, Functional Testing and Regression testing• Preparing needed Testing Scenarios and Test Cases• Bug tracking using DevOps and Jira• Preparing Test Plans• Preparing Defects Reports• Providing Progress Reports• Conducting training demosKey Projects  ePalm eWallet Project | North and East Syria Region (NES): • Web Application Testing • Mobile Application Testing • Technical and User Manuals preparations Saudi Payments PalmPay Payment and Withdrawal via hand palm: • Key person in testing payment solution for Saudi Payments, featuring a PoC for secure, seamless ATM and POS transactions using palm recognition technology. • Preparing all the necessary Test Scenarios and test Cases • Conduct regular demos and online training sessions with the client • Preparing User Manuals Show less