Devin Barrett, MBA

Devin Barrett, MBA

Retail Systems Project Manager

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  • Timeline

  • About me

    Senior manager | Retail Systems, CIAM and Product Management | MBA

  • Education

    • University of Cape Town

      2013 - 2013
      PGDM - Management Science
    • University of Cape Town

      2009 - 2012
      B.Soc.Sci. in Political Science
    • University of Stellenbosch Business School

      2022 - 2023
      Master of Business Administration - MBA Business Administration and Management, General
  • Experience

    • TFG (The Foschini Group)

      Jan 2014 - Jun 2016
      Retail Systems Project Manager

      Performing all or some of the following duties in both roles with varying levels of responsibility:• Overseeing project planning and management• Responsible for risk assessment and management• Managing payment service providers and budgets • Ensuring compliance with GDPR, SOX and PCI-DSS• Leading, training and supporting personnel• Managing stakeholder and vendor relationships• Monitoring quality assurance• Managing integration, change and technology implementation• Resolving issues• Reporting on project progress• Preparing change management and project handover documentation Show less

    • Super Group (SGHC)

      Oct 2016 - Dec 2019

      Performing all or some of the following duties in all roles with varying levels of responsibility:• Overseeing daily operations with meticulous attention to detail• Developing and managing product roadmap strategy• Conducting data mining and analysis; measuring product and feature success through data • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective systems, processes and controls• Making data driven, risk-based decisions to elevate competitive advantage• Understanding impediments and planning their removal• Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries• Training product owners and business analysts• Planning and managing team performance, skills development, talent, culture and succession to improve innovation, achieve efficiencies and increase competencies• Reading and interpreting technical documentation; producing various product development roadmaps, reports, presentations, analyses, correspondence and other documentation • Conducting competitor- and customer needs analyses • Building and maintaining product feature backlog• Performing payment method integration development• Performing as a strong leader of a cohesive team with strict enforcement of statutory regulations, quality standards, governance processes and compliance requirements Show less

      • Product Engineering Manager - Payments

        Jan 2018 - Dec 2019
      • Technical Project Manager - Payments

        Oct 2016 - Dec 2017
    • CODEFORTE SYSTEMS

      Jan 2020 - Jun 2022
      Senior Product Manager

      • International Gaming Platform Launches: Directed 6 engineering teams to launch online gaming platforms in Canada and India, driving a 17% YoY revenue increase in the first year for the org. This strategic expansion capitalized on emerging market opportunities, significantly boosting the organization’s global footprint and revenue streams.• Agile Methodology Implementation: Transitioned teams from waterfall to agile methodologies, enhancing software engineering productivity by 22% and reducing rework for new features. This shift fostered a more dynamic, responsive development environment, accelerating feature deployment and improving product quality.• Product Owner Leadership: Managed 6 product owners, harmonizing agile team roadmaps to ensure the seamless delivery of Highflyer Casino and Royal Jubilee Casino projects. This leadership ensured strategic alignment and coordinated execution across teams, contributing to the successful launch and operation of key gaming platforms.• Performance Management Overhaul: Introduced a 360-degree review system, increasing review frequency from bi-annually to quarterly. This initiative improved performance transparency and feedback timeliness, empowering team members with current insights into their performance and driving organizational excellence through enhanced employee engagement and development. Show less

    • Betway Group

      Jul 2022 - Jul 2023
      Senior Product Manager - Fintech / Payments

      • SaaS/ERP Strategy Enhancement: Spearheaded the strategic overhaul of internal SaaS and ERP systems, cutting rework by 50% and accelerating project delivery cadence by 22%. This initiative ensured seamless enterprise-wide integration and operational excellence.• Agile Process Optimization: Advanced our agile and scrum frameworks by integrating the WSJF prioritization method, boosting cross-functional team productivity and business value delivery by 17% within 12 months, streamlining project timelines and enhancing output quality.• Process Automation: Leveraged my Python engineering expertise to pioneer the implementation of Machine Learning (ML) and narrow AI to streamline the procurement acknowledgement and sign-off process. This automated the evaluation of 3rd party contracts against predefined financial thresholds, enabling dynamic, finance manager-level approvals based on the deal size. This significantly enhanced operational efficiency, reduced human error, and accelerated procurement cycles.• Product Discovery Refinement: Instituted A/B testing and voice-of-customer inputs during the discovery phase for new features and products, reducing resource wastage on low-engagement developments and aligning projects more closely with user demands.• Team Development and Management: Cultivated and led a team of 6 product owners into a unified force, delivering across 6 product areas including data management and analytics (via Snowflake), financial reconciliation and procurement (through Microsoft Dynamics 365), and workforce management (utilizing Workday), driving cross-functional synergy and innovation.• Strategic Communication Leadership: Served as the principal liaison for fintech strategy, facilitating critical communication and alignment between executive leadership and 12 engineering teams, ensuring all projects were strategically aligned with the organization’s roadmap and goals, thereby enhancing coherence and strategic focus across the portfolio. Show less

    • BCLC

      Aug 2023 - now
      Senior Manager for Retail Systems, CIAM and Product Management

      • Line management: I line-mange a team of 5 senior product managers across 4 verticals.• Data Governance and Compliance: Directed the overhaul of retail sales systems to handle transactions over CAD 500 million annually, enhancing data accuracy, integrity, and compliance through rigorous governance processes.• Cross-functional Team Leadership: Orchestrated strategic initiatives, fostering collaboration between technology, finance, and sales teams, resulting in a 12% boost in sales through data-driven decision-making.• Strategic Dashboard Design: Developed intuitive dashboards to track sales and customer engagement metrics, aligning with strategic goals using PowerBI, enhancing stakeholder insight into business operations.• Product Management Excellence: Led product management for retail systems, emphasizing agile methodologies and data-driven decision-making, boosting operational efficiency and strategic alignment.• Technology Integration and Innovation: Partnered with third-party KYC vendors, integrating Oracle database solutions to improve data governance and operational compliance, reducing delivery times by 30%.• Sales Growth Initiatives: Orchestrated a series of strategic initiatives across lottery, sports, and casino retail channels, leading to a 12% boost in sales. Innovations included introducing in-lane lottery ticket systems, fostering cross-sell opportunities between online and physical casinos, and expanding self-service terminal deployments to 3,000 retail locations, significantly enhancing customer engagement.•Partnership and Efficiency Gains: Fostered strategic partnerships with third-party KYC vendors, achieving a 30% year-over-year improvement in delivery times for critical data collection, thereby enhancing organizational compliance and data management capabilities.•Data Governance Innovation: Senior member of the data leadership council, actively contributing to developing and implementing a pioneering data governance model. Show less

  • Licenses & Certifications

    • Certified Scrum Product Owner

      Scrum Alliance
      Mar 2021
      View certificate certificate
    • PMBok Certification

      Faculty Training Institute
    • PRINCE2® Foundation and Practitioner Certification Training

      South African Council for Project & Construction Management Professions (SACPCMP)
      Nov 2014
    • Certified ScrumMaster (CSM)

      Scrum Alliance
      May 2019
      View certificate certificate