Abdul Alim Alami

Experience

• 

  Biznet (PT. Supra Primatama Nusantara)

  Aug 2016 - now

  As a QA Engineer, I am responsible for conducting manual testing on the Work Flow Management (WFM) application integrated with SAP BRIM, MM, and PM.- Performed end-to-end business process testing to ensure system reliability.- Tested SAP transactions such as Goods Issue and Goods Return.- Supported SAP BRIM integration to enhance operational efficiency.- Collaborated with developers and business users to identify, document, and resolve defects.- Fully responsible for testing new features on SAP and CMC platforms, ensuring software quality standards are met before release.- Proactively identified, analyzed, and resolved technical issues related to materials, Work Orders (WO), and daily operational challenges.- Acted as the primary point of contact for technical coordination with SAP IT and development teams (Front-end & Back-end) to support feature implementation and cross-functional issue resolution.- Collected user feedback, identified functional requirements, and proposed new features and system improvements.- Experienced in handling and resolving technical issues that directly impact customer experience, particularly in relation to addon services and modem material management. Show less

  • Quality Assurance Engineer

    May 2021 - now

  • Customer Care Specialist

    Aug 2016 - May 2021