Brooke Temple

Experience

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  University of Wisconsin Milwaukee

  Sept 2008 - May 2010

  Interpreter Training Program Lab Assistant

  • Developed step-by-step instructions detailing how to operate lab equipment (computers, video cameras, and video phones) and troubleshot technical problems related to equipment

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  Applebee's Neighborhood Grill

  May 2010 - Aug 2010

  Server

  • Served food and beverages in a timely manner• Completed designated cleaning and kitchen stocking duties • Accommodated customer needs in a courteous manner

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  Bay Beach Wildlife Sanctuary

  Sept 2010 - May 2011

  Animal Keeper

  • Prepared and distributed each animal’s daily diet and medications and cleaned animal enclosures and work areas• Monitored and recorded changes in animals’ health, appearance, and behavior• Trained volunteers to complete the aforementioned duties

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  Upward Bound

  Sept 2011 - May 2012

  Tutor

  • Assisted students in completing homework and studying for all subject areas• Mentored students with questions about applying for and attending college

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  Adecco

  Aug 2012 - Nov 2013

  Mortgage Document Specialist

  • Responsible for analysis of closed mortgage documents and direct follow up with customers, title companies, loan coordinators, and loan officers to correct documents• Reconciled TPO (Third Party Originated) purchase advices for accurate settlement and prepared wire detail for timely submission to TPO lenders• Prepared meeting agendas, scheduled meetings, and recorded and distributed meeting minutes for TPO team meetings

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  Odd Fellow Rebekah Home Association, Inc.

  Jul 2014 - Aug 2016

  Resident Assistant

  • Administered medications, per physician’s orders • Assisted tenants with activities of daily living such as bathing, dressing, and walking• Led daily resident interaction activities, such as exercise, BINGO, and crafts• Trained newly hired Resident Assistants and CNAs

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  Ohio Bureau of Workers' Compensation

  Apr 2017 - Jun 2018

  Intern

  • Developed and conducted a research study to determine the types of interventions that have an impact on injured workers’ clinical and return to work outcomes to inform the development of future BWC policies regarding knee arthroplasties• Audited alternative dispute resolution independent medical exams (ADR IME) for timeliness, effectiveness, and appropriate scheduling and payment to offer recommendations aimed at increasing the efficiency of the ADR IME process • Reviewed case management plans to determine if the amount and quality of information included in the plan impacted injured workers’ return to work outcomes• Edited the Managed Care Organization Policy Reference Guide to enhance the document’s clarity Show less

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  Humana

  May 2017 - Aug 2017

  Administrative Resident

  • Analyzed data from the Columbus, Ohio market to determine the cause(s) of the significant increase in one day stays that occurred from 2015 to 2016.• Conducted an analysis of 2016 inpatient admissions data, with a goal of reducing admissions by 2% • Analyzed 2016 ER utilization data, with a goal of identifying and referring high utilizers to the Humana at Home program• Presented clinical trend updates during weekly strategy and operations meetings• Updated the master facility list, resulting in a reduced workload for CIS team members Show less

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  UW Health

  Jun 2018 - now

  Analytics Consultant

  • Manage, and continuously improve, all aspects of the Action OI benchmarking tool including quarterly data submissions, analyst and leader training, data sharing agreements, security access, and maintenance of the Action OI SharePoint site• Lead monthly Action OI Steering Committee meetings to further the committee’s primary goal of bringing greater visibility of operational benchmarking data to organizational leaders• Coordinate the annual process for multiple key organizational surveys to ensure timely and accurate data submissions to entities such as WHA, AHA, AAMC COTH, and the Department of Commerce• Work collaboratively with business, clinical, and operational clients, across UW Health, to develop and validate data solutions that are consistent with each client’s unique needs and expectations Show less