Natasha Richeson

Experience

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  The Cheesecake Factory

  Nov 2005 - Feb 2012

  Classroom Facilitator

  Designated Trainer and Food serverFacilitated corporate group classroom training for new hires Designated Trainer for restaurant opening in Glendale, CAFood server for restaurant opening in Brea, CACustomer service excellence and offered position as restaurant manager

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  Mt. San Antonio College

  Aug 2008 - May 2009

  CAHSEE Prep Grant Tutor

  Small group and individual instruction in math, reading and writing for at-risk students needing to pass the California High School Exit Exam

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  Sylvan Learning Centers

  Sept 2009 - Nov 2018

  Executive Director

  Developed and promoted a culture that inspired all management towards profitabilityTeam leadership and overall business and operational management for 7 retail locations Manage social media accounts and execute marketing campaignsDirector of personnel for all staff recruitment, interviewing, hiring and training Ongoing coaching, training and feedback for continued professional developmentAnalyzed, developed and implemented district wide marketing campaigns, policies, procedures and systems to ensure profitability, sustainability and business growth Built and maintained community engagement relationships and corporate partnerships Show less

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  Rogue Running

  Aug 2014 - Feb 2015

  Coach

  Coached middle and high school team to run the Austin Marathon and develop healthy eating and exercise habitsExecuted Marathon High lesson plan for bi-weekly on campus coaching visitsSupported team for Saturday long runs and all races including local 5K and 10K

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  Exstratus

  Mar 2019 - Mar 2020

  Head of Operations

  Manage contracts with clients, vendors and partners including legal review and all accounts receivable and accounts payable for AWS cost optimizationDevelop and manage the company’s financial model and establish an annual budgetResponsible for management of payroll and benefits for all employeesDirector of personnel for all staff recruitment, interviewing and hiringCollaborate with executive team leadership to align operations with business strategyCreate analytical solutions to track team progress towards savings goal Planning and management of all employee eventsDevelop and implement efficient company processes and standards Show less

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  BigCommerce

  Apr 2020 - now

  • Director, Training

    Sept 2023 - now

  • Sr. Manager, Education Services

    Apr 2021 - Sept 2023

  • Manager, Education Services

    Apr 2020 - Apr 2021