Saran K

Experience

• 

  Interlogicx Embedded Solutions

  Jan 2017 - Apr 2017

  Intern

  Successfully ideated and created "The Real-Time Smart Vehicular Security System" which uses facial recognition and facial detection models coupled with various sensors to start the vehicular ignition system. Coordinated and led a team of 4 people throughout the completion of the project

• 

  Shriram EPC Limited

  Feb 2018 - May 2018

  Finance Intern

  Worked with finance department and assisted in the day to day operations of the organizationSuccessfully performed reconciliation of bank statements of the organizationEffectively assisted in the verification of fund-based and non-fund based facilities of the organization with 10+ banksAnalyzed the Cost-benefit of a project undertaken by the organization and presented feasibility study of the project to the management decision makers.

• 

  FactSet

  Jul 2019 - Jul 2022

  Acting as the first line of defense for incoming client questions and requests within internal teamsAssist client-facing solutions team in Americas, EMEA, APAC regionsSuccessfully conducted initial troubleshooting by researching the client question/query using internal resources to try and find the best solution and provide actionable recommendations for the questionCollaborating with internal team members to help organize workloads and utilizing knowledge of other specialists to help solve problemsGuide the junior team members through issues and doubtsFraming clear and precise project plans and communicating regular updates to key stakeholders on progress, and milestones, and documenting according to departmental best practicesPro-actively suggesting areas of improvement from an operational stand-point to help the wider team execute project delivery and identify areas of improvement in product support Identify recurring issues/requests and make recommendations for feature enhancements to product development teams Show less Proficiently understood the FactSet workstation, the content clients consume through FactSet, and Microsoft ExcelEffectively followed procedures for maintaining the highest level of quality support for all FactSet clientsShared ideas and promoted suggestions for improvement of workflows within the teamEfficiently cooperated with other FactSet groups, including Client Solutions, Sales, and Product Development, and promoted cross-functional collaborationSuccessfully completed targets and goals set by exhibiting motivation and high performanceAttended internal meetings and training sessions and completed projects within stringent deadlinesUp to date with the market, FactSet is operating in, including FactSet products and competitors Show less

  • Senior associate Specialist, Client Solutions

    Apr 2021 - Jul 2022

  • Advisor, Client Solutions

    Jul 2019 - Mar 2021