Kathryn Joseph

Checkout Operator

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Greater Oxford Area

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Timeline
About me
Business Administrator
Education
- Cambridge Regional College
  2011 - 2013
  B-tec Level 3 Extended Diploma Uniformed Services DDD
  Whilst studying at CRC I managed to progress to the IC (In Charge) role within the tutor group and achieved the role of course rep, so subsequently promoted the course and became a role model for other students. I was awarded with ‘Cadet of the Year’ and presented with a certificate of honours for all my hard work throughout the two years I was there. I completed the Level 1 Search and Rescue Survival Exercise and was subsequently invited to return the following year as a member of staff. I was… Show more Whilst studying at CRC I managed to progress to the IC (In Charge) role within the tutor group and achieved the role of course rep, so subsequently promoted the course and became a role model for other students. I was awarded with ‘Cadet of the Year’ and presented with a certificate of honours for all my hard work throughout the two years I was there. I completed the Level 1 Search and Rescue Survival Exercise and was subsequently invited to return the following year as a member of staff. I was also asked to steward a trip to climb Mount Snowdon as the female member of staff due to my experience and reliability. Show less
- St Bede's Inter-Church School
  2008 - 2011
  GCSE
  Finished with 11 GCSE’s graded A-C which includes an A in Maths and a B in English.
- Southampton Solent University
  2013 - 2016
  Bachelor’s Degree Sports Coaching and Development
  Activities and Societies: Hockey, Squash Whilst studying Sports Coaching and Development I was able to gain a lot of industry knowledge including running a Coaching Innovation Project that allowed me to interact with the needs of the community and address their social issues. I also spent time volunteering with the university coaching children in the Southampton area.
Experience
- Morrisons
  Nov 2012 - Sept 2013
  Checkout Operator
  • Developed positive customer relationships through friendly greeting and excellent service.• Greeted customers and ascertained customers’ needs.• Verified that all customers received receipts for purchases.• Kept to the required transaction speed whilst assisting customers with their packing.• Maintained a clean and tidy work area throughout the day especially at opening and closing times.• Assisted other departments when necessary including FFPP, Groceries, Bakery and Admin. Show less
- Sports Direct
  May 2014 - Sept 2014
  Sales Assistant - Shoe Department
  • Greeted customers and ascertained customers’’ needs.• Answered questions regarding the store and its merchandise.• Upsold products where appropriate.• Organised racks and shelves to maintain the visual appeal of the store.• Worked hard to achieve daily, weekly and monthly KPI’s.• Personally ranked within the top 5 employees within the region for commission for 10 weeks consecutively.
- The Works Stores Ltd
  Oct 2014 - Nov 2015
  Sales Assistant
  • Answered questions regarding the store and its merchandise.• Greeted customers and ascertained customer’s needs.• Organised Racks and shelves to maintain the visual appeal of the store.• Developed positive customer relationships through friendly greetings and customer service.• Worked as a member of till staff delivering excellent customer service.
- Marston's PLC
  Jun 2015 - Sept 2015
  Bar Staff
  • Maintained and updated knowledge of all menu items, specials, spirit brands, beers and non-alcoholic selections.• Routinely checked identification of customers purchasing alcoholic beverages.• Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.• Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.• Effectively and calmly resolved situations with intoxicated guests.• Immediately informed supervisors of any problems, and took appropriate action.• Displayed friendly, outgoing and energetic behaviour to create a warm, fun atmosphere for guests.• Regularly cleaned and sanitised the bar area, beer lockers, and refrigeration and storage area.• Upsold products where appropriate. Show less
- DW Fitness
  Jul 2016 - Feb 2017
  - Front Of House Manager
    Dec 2016 - Feb 2017
  - Sales Manager
    Jul 2016 - Feb 2017
- NHS
  Feb 2017 - Sept 2023
  Plastic Surgery Secretary
  - Clinical Support and Administrative Manager
    Apr 2020 - Sept 2023
  - Secretary
    Feb 2017 - Apr 2020
- Childbase Partnership Ltd
  Sept 2024 - now
  Business Administrator
Licenses & Certifications
- Gold Duke of Edinburgh
  Air training corps
  Dec 2013
- Level 3 First Aid at Work
  Dec 2016