
Jasmin Aoukar
Ecommerce Business Owner

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About me
Website Production Executive at Penfolds
Education

Methodist Ladies’ College, Melbourne
-VCE
University of Melbourne
2018 - 2021Bachelor of Arts - BA Criminology
Experience

Business Owner
Mar 2020 - Mar 2022Ecommerce Business OwnerCreator of small retail ecommerce business, via depop. Main duties include curating a collection of items to sell, providing customer support, picking/packing orders and organising courier. Liaising with various customers enhanced my customer resolution and communication skills.

Coles Group
Mar 2021 - Jan 2022Retail AssistantRetail assistant at First Choice Liquor Market, Tooronga. Main duties included providing excellent customer service, replenishment, maintaining store standards, processing transactions, store order & stock management. This position allowed me to gain various skills such as sales techniques, customer service and resolution, and team work.

Spaces. offices | co-working | meeting rooms.
Apr 2022 - Sept 2022Community AssociateAs the first point of contact in a large co-working environment in the Melbourne CBD, client resolutions and centre management are at the forefront of the role. Additional duties include events coordinator (event planning, catering etc), centre stocktake and calendar management for centre teams & clients. Additionally, working with the sales management team to provide tours and information to potential clients.

Treasury Wine Estates
Sept 2022 - nowPenfolds Website Production Executive
Aug 2023 - nowConsumer Relations Representative
Sept 2022 - Aug 2023
Licenses & Certifications
- View certificate

EdX Verified Certificate for Introduction to Web Accessibility
EdXFeb 2024 
Level 2 Award in Wine
Wine & Spirit Education TrustMay 2023- View certificate

Marketing Foundations
LinkedInFeb 2023
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