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Chris Kroyer

Chris Kroyer

Customer Service

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location of Chris KroyerGreater Minneapolis-St. Paul Area

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  • Timeline

  • About me

    Lead Workstation Services Technician at Dorsey & Whitney LLP

  • Education

    • Jordan High School

      2001 - 2005

    • Hennepin Technical College

      2005 - 2012
      Associate's degree Desktop Support

  • Experience

    • Ace Hardware

      Mar 2003 - Dec 2005
      Customer Service

    • Lowe's Companies, Inc.

      Dec 2005 - Jan 2013

      Product resets thru out the Minnestoa and North Dakota market.

      • Area Product Support Associate

        Mar 2011 - Jan 2013

      • Assembler

        Jul 2006 - Mar 2011

      • CSA Inside Lawn and Garden

        Dec 2005 - Jul 2006

    • Dorsey & Whitney LLP

      Jan 2013 - now

      - Critical technical support for high-profile attorneys to ensure business continuity.- Developed process improvements positively impacting team’s productivity.- Recognized for ability to empathize with clients, resolve problems and follow through.- First-line support activities include troubleshooting via phone instruction, e-mail, and desk-side assistance

      • Lead Workstation Services Technician

        Jan 2019 - now

      • Workstation Services Technician

        Jan 2017 - Jan 2019

      • Technical Support Specialist

        Jan 2013 - Jan 2017

    • Lowe's Companies, Inc.

      Oct 2014 - Jan 2017
      CSA Inside Lawn and Garden

    • Green Bay Packers

      Dec 2021 - now
      Green Bay Packers Shareholder

  • Licenses & Certifications

    • HDI Customer Service Representative

      HDI
      Feb 2015