Swetha Baburao

Experience

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  IBM

  Jun 2008 - Aug 2010

  Associate System Engineer

  Worked for two clients (USA) in IBM:New York Life Insurance: Domain: InsuranceWellPoint, Inc. Blue Cross Blue Shield Association: Domain: Healthcare- Received customer appreciation for automating ASO zero bills which resulted into significant Lights On effort savings.- Developed PLSQL procedures and shell scripts to automate the existing processes which involved data definition and manipulation- Developed parts of billing system for Wellpoint, Inc. which is the largest health care company in Blue Cross Blue Shield Association- Involved in deployment of Lean Six Sigma to improvise the processes at Wellpoint- Involved in monthly Change Requests, creation of test plan, test cases and test results- Played the role of quality SPOC by conducting internal and external audits- Developed Wellpoint intranet wiki Show less

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  Human-Computer Interaction department at Linkoping University

  Jun 2012 - Jun 2013

  Master Thesis (Exjobb)

  - Developed Smartphone interfaces for Visually Impaired- Enhanced Android accessibility by improving the features of the screen reader (text to speech conversion)- Developed Magnifying glass application to magnify physical objects to aid the visually impaired view distant/small objects/text- Heuristic Evaluation of User Interface of Web and Mobile applications- Cognitive Analysis for Human Computer Interaction

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  Wow Labz

  Jan 2013 - Feb 2015

  Android Application Developer

  - Designed, developed, tested, and fixed bugs in a multi-lingual toolkit called Reverie. The application helped millions of people in rural India to access and use smart phones and devices.- Developed and tested a micro blogging/tweeting application called Mooshak. The application allows tweeting in regional languages which helps increase connectivity for several people in rural India and helped them stay abreast with various topics such as politics, health, environment.

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  TECHPILLARS, INC.

  Oct 2015 - Jan 2017

  Android Developer

  - Designed, developed, and tested a live chat support module for a client Android application. The module reduced customer engagement time by 60%,decreased problem trouble shooting time by 30%, and helped increase efficiency of live chat representatives.- Assisted in the development and testing of the live chat Java module for the same application using websocket, controllers, javascript and HTML for front end.

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  Panasonic Avionics Corporation

  Feb 2017 - Feb 2018

  Android application developer

  - Performed design, development, and testing of in-flight entertainment applications including amenities, food & drink, wine delivery, merchandise, surveys and media for Air New Zealand, United Airlines, and Air Tahiti.- Developed and implemented handset navigation for all in-flight entertainment modules to facilitate easier user access through the handset.- Implemented accessibility using talk back service for United Airlines to roll out the first ever differently abled people accessible entertainment application. Show less