Brian Mohr

Brian Mohr

Associate

Followers of Brian Mohr3000 followers
location of Brian MohrSanta Rosa, California, United States

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  • Timeline

  • About me

    Customer Success, Program Management, Dad

  • Education

    • Stanford University

      2001 - 2005
      B.A. Psychology
  • Experience

    • Triage Consulting Group

      Sept 2005 - Jul 2006
      Associate

      Identified, pursued, and resolved high-dollar insurance underpayments for St. Vincent Medical Center, HCA Houston, and Long Beach Memorial Hospital. Drafted appeals for various medical procedures and defended appeals via phone. Created weekly earnings and statistics report for Principals. Planned weekly team agenda and trained co-workers in technical skills. Prepared bi-weekly client invoices. Interacted with the hospital business office staff. Learned and utilized several internal hospital computer systems. Show less

    • AdBrite, Inc.

      Jul 2006 - Oct 2008
      Recruiter/Human Resources

      AdBrite is "The Internet's Ad Marketplace" connecting independent web publishers with thousands of advertisers. AdBrite has experienced tremendous growth since inception in 2004. Our publisher base has grown from 2,400 websites to over 70,000, and unique users have increased from 7.5 million to over 80 million a month. One in three Americans sees an AdBrite ad each month.AdBrite makes it easy to buy and sell advertising online, giving advertisers and publishers more transparency and control than any other ad network. With banner and text ads, as well as interactive formats like Rich Media, BritePic, and Full Page Ad, AdBrite has created a simple and more effective advertising marketplace for advertisers and publishers of all sizes. AdBrite was founded by Philip Kaplan and Gidon Wise in 2002 and is headquartered in San Francisco, CA. AdBrite is backed by venture capital firms Sequoia Capital, DAG Ventures, and Mitsui Ventures. Show less

    • Sequoia Benefits

      Nov 2008 - Jul 2011
      Client Service Coordinator

      Sequoia Benefits specializes in the design, implementation, communication and management of employee benefit programs for venture-backed start-ups and companies with 20 to 3,000 employees. We are dedicated to exceeding the expectations of our clients. We value our clients and respect their expertise and accomplishments. Mutual trust and credibility are the foundation on which we build all our client relationships. We are committed to the delivery of the highest quality service and we provide our clients with considered, results-oriented advice. Show less

    • Rearden Commerce

      Feb 2012 - Jun 2013

      Supporting the Deem Offers Partner experience http://www.reardencommerce.com/deem-offers/Deem Offers™ is a configurable software platform that enables any company to deliver a branded marketing offers and daily deals service to their users. The Deem platform helps companies build stronger relationships with their customers by providing the most personalized, relevant, and meaningful shopping experiences possible through multiple channels.Managing Customer Service for the direct-to-consumer daily deal website HomeRun.com Show less

      • Business Analyst

        Jan 2013 - Jun 2013
      • Member Services

        Feb 2012 - Jan 2013
    • Yelp

      Jun 2013 - Apr 2020

      As part of the Restaurant Success team at Yelp, I help restaurant operators select and implement online reservation and waitlist technology to improve FOH efficiency, and guest experience. Assisting restaurant owners with managing their restaurant through the easy to use Yelp SeatMe tool that takes online reservations, manages the floor, and tracks walk-in guests. Assisting restaurant owners with managing their restaurant through the easy to use SeatMe tool that takes online reservations, manages the floor, and tracks walk-in guests.SeatMe is here to revolutionize the restaurant industry.

      • Operations Manager

        Jan 2019 - Apr 2020
      • Analyst

        Jan 2017 - Jan 2019
      • Manager, Yelp Reservations Account Management

        Jan 2015 - Jan 2017
      • Yelp Reservations Account Manager (formerly SeatMe)

        Aug 2013 - Jan 2015
      • Customer Success Representative

        Jun 2013 - Aug 2013
    • Pathlight

      May 2021 - Jul 2022
      Technical Support Manager
    • Atlassian

      Dec 2022 - May 2023
      Sr. Program Manager, Atlassian University
  • Licenses & Certifications