Jordan Jones

Experience

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  Bambino Sitters

  Jun 2016 - Mar 2020

  Nanny

  • Profound communication with both parents and children, establishing long lasting positive relationships• Ability to easily adapt to different household environments and focusing on providing a safe atmosphere

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  Bruster's Real Ice Cream

  Apr 2017 - Sept 2018

  Cashier

  • Ability to work efficiently in a fast-paced work environment• Extensive experience in customer service with a variety of demographics

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  Marshalls Convenience Stores

  Oct 2018 - Apr 2019

  Customer Service Associate

  • Gained selling experience through store’s credit card program• Able to meet daily store goals and work at a diligent pace, creating more store transactions• Extensive product knowledge in several departments

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  White House Black Market

  May 2019 - Oct 2022

  Sales Lead

  -Consistent proficiency in personal sales quotas, as well as exceeding daily store goals in the highest performing store in the South East district. -Qualified to step in as acting manager when store manager is absent, including presenting the business to the district leader, training incoming store managers to other stores within the district, and lead manager and team meetings.-Reviewing business acumen, WTD, MTD, QTD, and YTD data (including conversion rates, transactions, ADS, UPT, and AUR), to determine optimal sales targets for the day, week, month, quarter, and year. -Committed to ensuring the team succeeded in all tasks and duties through maintaining a positive store atmosphere.-Successfully created enticing, personalized, and targeted mass emails to customers. -Efficiently act in times of crisis, including when customer issues arise, physical conditions of the store are disrupted, and how to raise sales numbers when lowered due to differing circumstances. -Assisting customers with their purchasing inquiries by having extensive knowledge of the product, including personal calls to customers to inform them of potential products of interest and upcoming promotions/events held by the store. -Skillful in assisting a large number of customers at a time, including picking a wide variety of optional outfits, styling with applicable accessories, and providing a consistently quick checkout.-Ability to form long-lived customer relationships and engage with a large demographic of customers.-Qualified to assist with floor sets, markdowns and prepare outgoing packages for customers-Passion for learning more about business acumen, as well as teaching current fashion trends to further assist customers and build retention. Show less

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  Mosaic Brands Ltd

  Nov 2023 - now

  Millers EDM Coordinator