Benjamin Schneider

Experience

• 

  TICKETINO

  Aug 2012 - Jul 2013

  Operations Intern

  Supported event organizers & ticket buyers before, during and after the event Deputy head of customer service Assisted the marketing department (Google analytics, social media, newsletters)Assisted the accounting department (Monthly statements, accounts payable / receivable)Web content management Instructed new employees and customers in using the ticketing platform

• 

  STARTglobal

  Sept 2013 - Apr 2015

  IT & Marketing

  Member of the organizing committee of START Summit, Switzerland’s largest entrepreneurship conference at HSG with over 400 participants from all over Europe.-Management of and copywriting for website, social media channels and email newsletters-Ticketing & visitor administration-Support & community management for conference participants-Technical support during the event

• 

  TICKETINO

  Aug 2014 - Jul 2018

  -Leading the local developer team in Zurich (2 FTEs, 2 Interns)-Planning of product development in collaboration with the CTO-Drafting concepts, specifications and documentation for product development-Coordinating client projects between sales, project managers and developers-Coordinating internal support issues-Front- and backend development (ASP.NET Core MVC, C# JS, Knockout.js, legacy systems in VB.NET, Webforms) -Product owner for the relaunch of the www.ticketino.com ticket shop in collaboration with the CTO-Providing concepts and specifications and implementing the business logic in collaboration with the developers-Concepts and specifications for product development of ticketino.com, the event organizer backend, as well as internal tools -Advising clients on custom event registration solutions-Project management for registration and on-site solutions-Supporting event organizers with setting up and managing ticket sales and registration before, during and after the event-Involved in product management for improvements and new additions to the ticketing platform-Assisting with marketing activities-Assisting with operations, customer support and accounting

  • Head of Software Engineering

    Aug 2017 - Jul 2018

  • Product Management

    Aug 2016 - Jul 2017

  • Project Manager

    Aug 2014 - Jul 2017
• 

  HackZurich

  Aug 2018 - Apr 2023

  Project Team

  Temporary contracts: 2018.08—2018.09, 2020.07—2020.09, 2021.06—2021.09Indefinite contract since 2022.05

• 

  Digital Festival & HackZurich

  Aug 2018 - Apr 2023

  Project Team

  Temporary contracts: 2018.08—2018.09, 2020.07—2020.09, 2021.06—2021.09Indefinite contract since 2022.05

• 

  Isolutions AG

  Oct 2018 - Aug 2019

  Requirements Engineer
• 

  MCH Group

  May 2022 - Apr 2023

  Project Manager

  Project manager for HackZurich & Digital Festival after the acquisition by MCH GroupSupported other events with setting up and launching new digital offerings

• 

  University of Zurich

  Sept 2022 - Dec 2023

  Research Assistant

  Part-time research assistant in the team of Prof. Dina Pomeranz at the UBS Center for Economics in Society

• 

  Headswap

  Apr 2024 - Sept 2024

  Consultant

  Product owner for Salesforce and system integration projects mainly for Swiss SMEs. Including pre-sales/sales requirements gathering, preparation and presentation of quotes, and set-up of sales demos.