Shannon Merrell

Experience

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  Fairfax County Public Schools

  Aug 2010 - Aug 2013

  Teaching Faculty

  Designed and delivered learning experiences in five courses for 200+ students. Structured project processes to meet objectives and afford students creative project-based learning. Wrote innovative content resulting in a 60% increase on state test scores.

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  Bowman School

  Aug 2013 - Dec 2016

  Montessori Instructor

  Taught 20 novels to 70+ students Middle school Science Fair Lead

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  Techstars Startup Weekend

  Jul 2015 - Aug 2015

  First place and Crowd favorite

  Our team built a prototype to connect blood banks and hospitals to potential blood donors via a mobile app. I did user experience research, validating and discrediting our predictions about donating and identifying specific hassles for potential blood donors, iterated on our mock-up sketches for our app based on user feedback, and researched strengths and weaknesses of our competitors. Won First Place and Crowd Favorite at the San Francisco Tech for Good Startup Weekend Competition.

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  Stanford University Graduate School of Business

  Oct 2017 - Mar 2018

  Product Strategist

  Researched and defined detailed user goals and stories for business, university, and VC stakeholders to create content requirements messaging, and flow diagrams.Translated user goals to UI feature requirements; created wireframes and graphic assets to increase the number of donations and pitches.

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  InGenuyX

  Dec 2017 - Apr 2022

  Product Designer

  Executed end-to-end product delivery of a new online platform over the course of two weeks. Owned the strategy, planning, feature requirements, asset creation, and development of an online platform for a new LLC and university research lab. Structure the online content for a successful business launchBuilt “ingenuyx.com”, leading to three new hires, and increasing site traffic and clientele by 100%, including 13 individuals and firms. https://ingenuyx.com

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  Pfizer

  Jan 2020 - May 2020

  User Experience Researcher

  Performed research and gathered insights from regulatory strategists, labeling, translations, and management to identify needs in the drug safety assessment process across two continents.Collaborated across global cross-functional teams, to create a user interface feature analysis.

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  Sage Academy

  Aug 2020 - Jun 2021

  Instructor

  Instructional Designer - Sage AcademyDesigned and wrote four curriculums for courses including World and United States History. Created strategies for learning, deadlines, timelines, and key objectives to cover common core and California state standards.

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  Health Resources and Services Administration (HRSAgov), HHS

  Sept 2021 - Apr 2022

  Product Designer

  - Maintained high customer-service level relationships with product users to collect feedback and in-depth qualitative data on product features and increase product adoption- Advocated for customers in a voice assistant solutions architecture of six repositories of 30+ lessons to increase health equity in the public sector- Made continuous improvements over four prototypes by evaluating customer engagement and usage

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  University of Michigan - School of Information

  Oct 2021 - Apr 2022

  Product Designer and Project Manager

  - Adding value to the UMSI website and digital application ecosystem by restructuring features for a Student Ambassador program - Created design requirements and recommendations based on qualitative user data to increase applicants, yield of acceptance, and the brand value of Michigan School of Information

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  Ford Motor Company

  Apr 2022 - Jul 2023

  Product Designer

  Designed warranty spending dashboard and reports for a Global Data Insights and Analytics to determine financial trends across continents, 35 car lines, 10,000 car parts and approximately 3 Billion in warranty to minimize debt and spendingOrganized the elements of a newly designed dashboard using Adobe XD and Figma, to provided vehicle leads with crucial real-time pain points resulting in shorter turnaround time to resolve warranty spendsInterfaced with engineers, Product Managers,, and Data Engineers in the software product development lifecycleConnected with customers to increase product adoption, expansion and solicit feedback on specific features to change and develop Show less