Brian Hubbard

Experience

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  Change Healthcare

  Oct 1992 - May 2002

  Manager, EDI Claim Operations and Technical Services

  Manager, EDI Claims Clearinghouse – (1999-2002) Manager, EDI Technical Services – (1996-1999) Sr. Client Support Representative/Team Leader – (1995-1996) Client Support Representative – (1992-1995)Building, supporting, and operating provider revenue cycle management software and EDI claim data warehouse operations.

• 

  Benefitfocus

  May 2002 - Jun 2021

  Successfully led cross-functional healthcare analytics software and data teams, including analysts, software engineers, project managers, customer success managers and others, to deliver complex data and financial analyses, reliable SaaS reporting services, and actionable insights to customers and internal teams by leveraging technology, data mining techniques, and data visualization tools. Managed daily operations involving the implementation and support for the Analytics products and services portfolio. Collaborated with cross-functional teams in setting product vision and strategy, as well as formulating product requirements, features definitions, and implementation plans. Provided strategic and tactical leadership to a customer-focused team in orchestrating processes related to implementation, account management, customer retention, and revenue and profit growth. Spearheaded the leadership of IT operations for a healthcare analytics startup. Delivered functional input and strategic & tactical vision of short and long term goals ensuring alignment with company mission and core values. Provided oversight and leadership to areas including but not limited to, application development, support, data management process, implementation, and IT service delivery.

  • Executive Director, Healthcare Analytics & Site Leader (Tulsa Office), Healthcare Analytics

    Jul 2015 - Jun 2021

  • Sr. Manager, Healthcare Analytics Customer Operations

    Nov 2013 - Jul 2015

  • Sr. Customer Success Manager, Healthcare Analytics

    Oct 2012 - Nov 2013

  • Director, Technical Operations

    May 2002 - Oct 2012
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  ChenMed

  Jun 2021 - Feb 2024

  Responsible for the success of a Primary Care Medical Practice for seniors. This includes meeting the operational, financial (including P&L responsibility) and people-related goals of the practice. I partner closely with the center’s clinical leadership to ensure we are delivering excellent patient care, VIP service and ultimately producing better patient outcomes. I serve patients and colleagues in many ways to grow the business and transform healthcare. Responsible for the overall performance of the operational, financial (including P&L responsibility) and people-related center level goals. I partner closely with the center’s clinical leadership to ensure patient care, service and clinical metrics meet and exceed expectations. I serve patients and colleagues in many ways to grow the business and transform healthcare that will yield better patient outcomes.

  • Executive Director, Centers

    Aug 2023 - Feb 2024

  • Center Director

    Jun 2021 - Aug 2023
• 

  Claremedica

  Jun 2024 - now

  Regional Director of Operations

  Responsible for leading and optimizing the operational efficiency and effectiveness of multiple care centers within Central Florida. The role involves strategic planning, resource management, and collaboration with clinical and administrative teams to ensure high-quality patient care, profitability, and overall operational excellence.