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Abiola Olawoyin

Abiola Olawoyin

Business Agent and Customer Service Executive

Followers of Abiola Olawoyin390 followers
location of Abiola OlawoyinRensselaer, New York, United States

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  • Timeline

  • About me

    Technical Expert @ Apple | MSc Management of Business Information Technology | Agile Project Management | Scrum Master

  • Education

    • University of Ilorin

      2007 - 2011
      Bachelor's degree Guidance and Counseling

    • University of Greenwich

      2022 - 2023
      Master of Science - MS Management of Business Information Technology Distinction

  • Experience

    • Globacom

      Sept 2013 - Apr 2018
      Business Agent and Customer Service Executive

    • TIZETI

      Jun 2018 - Jan 2022

      • Team Supervisor CX

        Aug 2020 - Jan 2022

      • Customer Support Team Lead

        Jun 2018 - Jul 2020

    • Apple

      Jun 2022 - now

      • Technical and Business Specialist

        Mar 2023 - now

      • Technical Specialist

        Jun 2022 - now

  • Licenses & Certifications

    • Project Planning: Putting It All Together

      Google
      Feb 2024
      View certificate certificate

    • Computer Reservation System Training

      Sabre Airline Solutions
      Jan 2013

    • Airfares & Ticketing Course

      Landover Aviation Business School
      Dec 2012

    • Generative AI for Everyone

      DeepLearning.AI
      Apr 2024
      View certificate certificate

    • Agile Project Management

      Google
      May 2024
      View certificate certificate

    • Project Initiation: Starting a Successful Project

      Google
      Nov 2023
      View certificate certificate

    • Project Execution: Running the Project

      Google
      Apr 2024
      View certificate certificate

    • Certified ScrumMaster®

      Scrum Alliance
      Nov 2024
      View certificate certificate

    • Customer Care Orientation Course

      Globacom
      Oct 2013

    • Business Analysis and Process Management

      Coursera
      Nov 2023
      View certificate certificate

    • CompTIA A+

      Allison Management Inc.
      Sept 2020

    • Foundations of Project Managment

      Google
      Aug 2023
      View certificate certificate

    • Membership Certificate

      Interaction Design Foundation (IxDF)
      Jul 2022
      View certificate certificate

  • Volunteer Experience

    • Student Mentor

      Issued by University of Greenwich on Sept 2022
      University of GreenwichAssociated with Abiola Olawoyin