Amar Patel

Experience

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  Fastech Telecommunications (I) Pvt Ltd

  Dec 2010 - Jul 2014

  Sr Engineer - Technical Pre Sales

  The work profile comprise of providing test solutions, Support, Training on various Technology/Product such as E1, Ethernet (10/100/1G), SDH, SyncE, 1588v2 PTP, CATV, Spectrum Analyzer (EMF), 40GE, 100GE, OTN, Fiber Channel, OTDR and Test Equipments to different Telecom sectors viz.-ISP’s/ System Integrators/ Operators.Performing PoCPresent Products and Technology training to Customers.Performing Sync Audit and Sync TestingPerforming Factory Acceptance Test and Site Acceptance TestTechnical SupportInstallation & CommissioningResponsible for development and delivery of product demonstrationsPreparing Technical document and Presentation Responsible for representing the product to customers and at field events such as conferences, seminars, etc.Able to convey customer requirements to Product Management teamsIdentifying and establishing new businessOrganising sales visitsLiaising with existing clientsPreparing tenders, proposals and quotationsProviding Pre-sales and after-sales supportNegotiating contracts, terms and conditionsReviewing cost and sales performanceWriting reports and sales literatureProviding product education and adviceAttending trade exhibitions, conferences and meetingsEnsuring that sales targets are met. Show less

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  Viavi Solutions ( Formerly JDSU)

  Aug 2014 - Apr 2023

  Technical Solutions Specialist - Presales

  - Contribute to consistent business growth by providing unique expertise- Cover all MTBU product of JDSU portfolio e.g. MTS-5800/6000/8000, ONT-500/600, etc.- Cover EBH product portfolio e.g. NetComplete, QT-600, NID, JMEP- Understand real customer requirements. Set right expectation. Propose the right solution. And demonstrate compelling value of our products.- Transfer competencies and technologies to direct sales and channel partners- Present Products and Technology at road shows/seminars in India- Provide feedback to Division and contribute to their strategy and roadmap preparation- Analyze gaps and propose action plan to fill it with Sales team Show less

• 

  RAD

  Apr 2023 - Aug 2024

  Senior Global Professional Service Engineer - Technical Support

  • Provides second/third level technical support for partners supporting carriers or enterprise organizations.• Submits complete and correct bug reports in area of expertise.• Acts as a technical expert and provides support on a world-wide basis.• Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner.• Participate in the process of product improvement.• Present technical materials to co-workers and customers.• Performing PoC ( Proof of Concept) for Customers Show less

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  Fastech Telecommunications

  Jul 2024 - now

  Sr Manager - Presales

  Lead Presales for Wireline Business - VeEX, Cubro and Sifos Act as first point of contact for SalesClient meetings and Requirements understandingSolution development to meet client requirementsBid Management for medium to large RFPs/ proactive opportunitiesWorking across different internal functions Building partnerships to provide comprehensive solutions as requiredBuild strong understanding of company’s offerings/ case studiesUnderstanding of latest technologies in development and testing areasUnderstanding customer, their business driversDemonstrate products & developing POC (proof of concept) wherever necessary Show less