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Chinyere Juliet Nwaudu, MBA

Chinyere Juliet Nwaudu, MBA

Marketing Executive

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location of Chinyere Juliet Nwaudu, MBANigeria

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  • Timeline

  • About me

    IT Operations/Service Delivery | Technical Manager | Cloud Engineer | DevOps | LFCS | MCT | M365 Administrator

  • Education

    • Azubi AWS re/Start Pan Africa Program

      2021 - 2021
      AWS Cloud Practitioner

    • Nexford University

      2023 - 2024
      Master of Business Administration - MBA

    • Imo State University

      -
      Bachelor of Arts - BA Philosophy 2nd Class Upper

    • Cloud Exchange Technical School (CETS)

      2019 - 2020
      Networking

  • Experience

    • AIICO INSURANCE PLC

      Feb 2008 - Dec 2010
      Marketing Executive

    • Airtel Nigeria

      Dec 2010 - Oct 2012
      Customer Service Representative

    • Squaremiters Limited

      Nov 2013 - Jan 2015
      Administrative Manager

    • Makasa Sun Nigeria Limited (IHS Towers)

      Jan 2016 - Jun 2016
      NOC Engineer

      - Responsible for providing remote monitoring, fault detection and preventative maintenance services for MTN cell sites that included the terminal nodes, hub sites and backbone sites.- Provided network uptime and management, fault detection, escalation and resolution of power failures on sites.- Escalated all power alarms, fault detection and power failures on site to site engineers for immediate resolution.

    • MultiChoice Group

      Jun 2016 - May 2018
      Customer Service Representative

    • Cloud Exchange Technical School (CETS)

      May 2019 - Feb 2020
      Network Engineer (Trainee)

      - Configured routers, switches and IP voice services- Provided technical support for on-site engineers and end users during installation.

    • Tek Experts

      Jun 2020 - now

      -Oversee a team of technical support engineers in the Azure core space for a Microsoft Delivery Partner.-Responsible for ensuring that the team meets KPIs and SLA.-Performance management and people development (Talent management) Experience in onboarding/ deploying and troubleshooting issues on the following Microsoft technologies:-Exchange Online-Azure Active Directory-Outlook-SharePoint Online/One Drive for Business-Microsoft Teams-Microsoft Office Apps-Billing

      • Technical Manager - Microsoft Azure

        Aug 2023 - now

      • Technical Support Engineer (L3) Azure Apps Services (Dev & OSS)

        Jul 2022 - Aug 2023

      • Technical Support Engineer (L2) Microsoft 365 (Concierge)

        Jun 2020 - Jun 2022

    • Transform Africa Limited

      Jan 2021 - now
      Microsoft 365 Consultant

  • Licenses & Certifications

    • VMware Certified Associate - Digital Business Transformation

      VMware
      Nov 2019
      View certificate certificate

    • Microsoft Certified: Azure AI Fundamentals

      Microsoft
      Jan 2021
      View certificate certificate

    • NSE 2 Network Security Associate

      Fortinet
      Apr 2020

    • Huawei Certified ICT Associate (HCIA) Data Center Facility

      Huawei
      Aug 2019

    • Huawei Certified ICT Professional (HCIP) Routing & Switching

      Huawei
      Dec 2019

    • Certified Network Security Specialist (CNSS)

      ICSI (International CyberSecurity Institute), UK
      May 2020

    • Microsoft Certified: Azure Fundamentals

      Microsoft
      Jul 2020
      View certificate certificate

    • Huawei Certified ICT Associate (HCIA) Routing & Switching

      Huawei
      Jul 2019

    • NSE 3 Network Security Associate

      Fortinet
      Apr 2020

    • NSE 1 Network Security Associate

      Fortinet
      Apr 2020

  • Volunteer Experience

    • Peer Education Trainer

      Issued by UNICEF/NYSC on Sept 2006
      UNICEF/NYSCAssociated with Chinyere Juliet Nwaudu, MBA