Chinyere Juliet Nwaudu, MBA

Chinyere juliet nwaudu, mba

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location of Chinyere Juliet Nwaudu, MBANigeria
Phone number of Chinyere Juliet Nwaudu, MBA+91 xxxx xxxxx
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  • Timeline

    Feb 2008 - Dec 2010

    Marketing Executive

    AIICO INSURANCE PLC
    Dec 2010 - Oct 2012

    Customer Service Representative

    Airtel Nigeria
    Nov 2013 - Jan 2015

    Administrative Manager

    Squaremiters Limited
    Jan 2016 - Jun 2016

    NOC Engineer

    Makasa Sun Nigeria Limited (IHS Towers)
    Jun 2016 - May 2018

    Customer Service Representative

    MultiChoice Group
    May 2019 - Feb 2020

    Network Engineer (Trainee)

    Cloud Exchange Technical School (CETS)
    Current Company
    Jun 2020 - now

    Technical Manager - Microsoft Azure

    Tek Experts
    Nigeria
    Current Company
    Jan 2021 - now

    Microsoft 365 Consultant

    Transform Africa Limited
  • About me

    IT Operations/Service Delivery | Technical Manager | Cloud Engineer | DevOps | LFCS | MCT | M365 Administrator

  • Education

    • Azubi aws re/start pan africa program

      2021 - 2021
      Aws cloud practitioner
    • Nexford university

      2023 - 2024
      Master of business administration - mba
    • Imo state university

      -
      Bachelor of arts - ba philosophy 2nd class upper
    • Cloud exchange technical school (cets)

      2019 - 2020
      Networking
  • Experience

    • Aiico insurance plc

      Feb 2008 - Dec 2010
      Marketing executive
    • Airtel nigeria

      Dec 2010 - Oct 2012
      Customer service representative
    • Squaremiters limited

      Nov 2013 - Jan 2015
      Administrative manager
    • Makasa sun nigeria limited (ihs towers)

      Jan 2016 - Jun 2016
      Noc engineer

      - Responsible for providing remote monitoring, fault detection and preventative maintenance services for MTN cell sites that included the terminal nodes, hub sites and backbone sites.- Provided network uptime and management, fault detection, escalation and resolution of power failures on sites.- Escalated all power alarms, fault detection and power failures on site to site engineers for immediate resolution.

    • Multichoice group

      Jun 2016 - May 2018
      Customer service representative
    • Cloud exchange technical school (cets)

      May 2019 - Feb 2020
      Network engineer (trainee)

      - Configured routers, switches and IP voice services- Provided technical support for on-site engineers and end users during installation.

    • Tek experts

      Jun 2020 - now

      -Oversee a team of technical support engineers in the Azure core space for a Microsoft Delivery Partner.-Responsible for ensuring that the team meets KPIs and SLA.-Performance management and people development (Talent management) Experience in onboarding/ deploying and troubleshooting issues on the following Microsoft technologies:-Exchange Online-Azure Active Directory-Outlook-SharePoint Online/One Drive for Business-Microsoft Teams-Microsoft Office Apps-Billing

      • Technical Manager - Microsoft Azure

        Aug 2023 - now
      • Technical Support Engineer (L3) Azure Apps Services (Dev & OSS)

        Jul 2022 - Aug 2023
      • Technical Support Engineer (L2) Microsoft 365 (Concierge)

        Jun 2020 - Jun 2022
    • Transform africa limited

      Jan 2021 - now
      Microsoft 365 consultant
  • Licenses & Certifications

    • Certified network security specialist (cnss)

      Icsi (international cybersecurity institute), uk
      May 2020
    • Huawei certified ict associate (hcia) data center facility

      Huawei
      Aug 2019
    • Huawei certified ict professional (hcip) routing & switching

      Huawei
      Dec 2019
    • Microsoft certified: azure fundamentals

      Microsoft
      Jul 2020
      View certificate certificate
    • Nse 1 network security associate

      Fortinet
      Apr 2020
    • Microsoft certified: azure ai fundamentals

      Microsoft
      Jan 2021
      View certificate certificate
    • Vmware certified associate - digital business transformation

      Vmware
      Nov 2019
      View certificate certificate
    • Nse 2 network security associate

      Fortinet
      Apr 2020
    • Huawei certified ict associate (hcia) routing & switching

      Huawei
      Jul 2019
    • Nse 3 network security associate

      Fortinet
      Apr 2020
  • Volunteer Experience

    • Peer Education Trainer

      Issued by UNICEF/NYSC on Sept 2006
      UNICEF/NYSCAssociated with Chinyere Juliet Nwaudu, MBA