Experience

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  Iplanet - an apple premium reseller

  Jun 2013 - Feb 2020

  - Proficient in handling and showcasing the complete range of Apple products.- Thrives in a result-oriented environment, consistently achieving set targets and goals.- Possesses strong negotiation skills and effective decision-making abilities.- Skilled in back office operations, ensuring smooth and efficient administrative processes.- Experienced in visual merchandising, creating attractive product displays to enhance customer appeal and drive sales.- Proficient in inventory management, maintaining accurate stock levels and implementing effective inventory control measures.- Analyzes sales figures and utilizes forecasting techniques to predict future sales trends, enabling proactive planning and strategizing.- Executes planogram implementation, optimizing product placement and enhancing store layout for improved customer experience.- Proficient in providing customer training and sales training to enhance product knowledge and sales skills among the team.- Demonstrates effective team management skills, fostering a positive work environment and maximizing team performance. Show less

  • Senior Executive

    Nov 2016 - Feb 2020

  • Sales Executive

    Jun 2013 - Nov 2016
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  Reliance retail

  Mar 2020 - now

  Department manager

  - Developed and implemented effective store procedures to uphold high customer service standards.- Conducted comprehensive market analysis and accurately forecasted future sales volumes, enabling strategic decisions to maximize profits.- Maintained optimal inventory levels to achieve cost savings while ensuring products' ageing is not compromised, and prepared detailed reports on inventory management.- Successfully led recruitment efforts and implemented effective strategies to significantly reduce attrition rates within the organization.- Conducted comprehensive training programs to enhance staff members' skills in customer service and sales etiquette.- Ensured strict adherence to cost control guidelines, resulting in a substantial reduction in consumable expenses at the store.- Efficiently monitored the arrival, storage, and dispatch of goods, meeting department objectives and key performance indicators.- Oversaw all aspects of retail operations, including visually appealing product displays, effective visual merchandising, and outstanding customer service.- Managed consumer finance departments, contributing to increased sales and higher conversion rates.- Implemented streamlined processes for timely replenishment and redistribution of inventory, proactively addressing shortages and excess stock.- Successfully initiated and steered key initiatives focused on lead generation, sales operations, and consistently meeting targets.- Managed a Department and led a team of Two team leaders and 20+ individuals, effectively coordinating customer service, commercial operations, and sales.- Achieved the top position among nearly 60 stores in Tamil Nadu and Kerala, with a remarkable average turnover growth from 40 Lakhs to 2Cr turnover. Show less