Experience

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  Accel

  Aug 2005 - Jun 2018

  Accel and peoria unified school district

  • Trained and led up to 25 employees to build a program.• Served on the Leadership Committee, Policies & Procedures Committee, Marketing & Development Committee and Rep Council to implement process and policy improvements• Managed multidisciplinary teams and used software to write and implement data-driven goals and objectives for legally-binding documents• Advocated for individuals with disabilities and English as a second language by creating modifications and adaptations for success.• Implemented best practice methods, gathered data and assessed performance.• Communicated effectively in writing and verbally to lead multidisciplinary teams.• Maintained great interpersonal relationships and used conflict-resolution skills.• Hired and evaluated staff each year.• Managed classroom budget, organized field trips and completed purchase orders.• Managed files, phone calls, scheduling and legal deadlines. Show less

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  Arion care solutions

  Oct 2011 - Mar 2019

  Respite and habilitation provider

  Provided respite care and habilitation services for young adults with special needs.Worked on independent living goals.Managed behavioral needs.Reports progress.

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  Cvo holding company, llc

  Jun 2018 - Dec 2019

  L&d technical trainer

  • Collaborated with team leadership and communications to map more than 90 software processes• Developed and communicated more than 100 company updates, documentation and user guides for employees and clients• Designed, organized and delivered high quality, holistic technical software and soft skill training and New Employee Orientation to new and internal employees using adult learning theory • Managed the SharePoint Learning & Development Knowledge Base content and software• Analytically evaluated training content with leadership Show less

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  Gruber power services

  Feb 2021 - Aug 2022

  Assistant account manager

  • Communicate with customers about their needs for batteries, UPS units, maintenance, and generator services.• Collaborate with team members to coordinate quotes, sales, returns, maintenance service and more.• Request quotes from vendors to write quotes for customers.• Create and process sales orders and purchase orders.• Bill invoices and sales orders.• Manage Maintenance Agreements and services for customers’ critical battery back-up power.

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  Evergreen telemetry llc

  Aug 2023 - now

  Customer service manager