Kyle Martin

Experience

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  Tower Inn Cafe

  Jan 2008 - Jul 2011

  Server

  Ensuring customer satisfaction and retentionResponsible for certain food and beverage preparation and presentationRequired vast knowledge of available menu items

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  CHAT of Michigan, Inc

  Jan 2008 - Jan 2010

  Warehouse Worker/Administrative Assistant

  Carefully crated and packed goods such as windshields. My team and I worked under deadlines and were often called upon to do "odd-jobs" throughout the warehouse.As an administrative assistant I helped with filing, data entry, and warehouse inventory.

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  Alpha Kappa Lambda Fraternity

  Jul 2011 - Apr 2012

  Chapter Services Consultant

  • Traveled to chapters in California, Washington, Idaho, Texas and Colorado to assist in member fees collection, chapter budgeting, new chapter development, and chapter reorganization efforts.• Created educational programming on topics including ritual, recruitment, chapter motivation, crisis management and risk management.• Developed consistent communication with chapter leadership and also attended social media training to assist in organizational initiatives.

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  Grand Valley State University

  Jul 2012 - May 2014

  • Primary advisor of the Interfraternity Council (IFC) and the Multicultural Greek Council (MGC), developing goals for each community, managing semesterly budgets over $5,000, and assisting in standards assessment. Co-advisor of the Greek Life Council funding board which assigns upwards of $30,000 in programming funds to Greek organizations.• Supervise Greek Life Staff Assistant.• Facilitate council leadership transitions and judicial training for each council.• Plan and coordinate events for the Grand Valley campus and Greek community such as Walk A Mile in Her Shoes and Greek Leadership Summit. Show less

  • GEAR UP Graduate Intern

    Sept 2013 - May 2014

  • Fraternity and Sorority Life Graduate Assistant

    Jul 2012 - May 2014
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  Prince William Sound Community College

  May 2013 - Jul 2013

  Student Services Graduate Intern

  • Coordinated the President’s schedule, including planning meetings, interviews, and campus visits. Attended meetings with campus and community leaders regarding campus facilities, faculty and staff hiring, and college funding.• Oversaw the campus and community wellness center which included supervising and hiring student staff members, purchasing over $5,000 in equipment, and meeting with community partners for strategic planning.• Assisted the student services department with fall orientation and the yearly event calendar.• Managed student housing Show less

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  North American Interfraternity Conference

  Jun 2014 - May 2015

  Coordinator of IFC Services

  - Developed and presented programs for students and advisors.- Co-coordinated and presented for IFC Academy.- Provided support and resources to IFCs and advisors nationwide.

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  Delta Upsilon International Fraternity

  Jun 2015 - Jul 2016

  Chapter Development Director

  - Provided direct support to 15 chapters through visits and digital correspondence.- Coordinated data collection for the Men of Merit Standards Program.- Created and presented educational sessions for fraternity programs.

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  Eastern Michigan University - Department of Leadership and Counseling

  Aug 2016 - May 2017

  Doctoral Fellow

  - Instructor for 2 Interdisciplinary Leadership Minor courses for ~50 students per term.- Supported faculty in research projects focused on graduate student mental health and leadership education effectiveness.

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  University of Michigan - Office of Greek Life

  Dec 2016 - May 2017

  IFC Advisor

  - Provided guidance and support to the IFC community through weekly meetings with communityleadership, weekend retreats, and one-on-one advising meetings.- Supported the office staff and greater fraternity and sorority community through Greek-wideprogramming and supporting the four council – one community model.- Address any emergency situations as swiftly and appropriately as possible to ensure studentsafety and that appropriate measures of accountability are taken.

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  Eastern Michigan University

  Jun 2017 - Jun 2019

  Coordinator, Greek Life and Leadership Development

  - Served as the primary advisor for 28 chapters, 750+ members, and key stakeholders.- Curated, planned, and facilitated curriculum for multiple annual leadership programs.- Executed the Greek Standards Assessment Program, overseeing recruitment, training, data compilation, and feedback reports.- Managed and awarded multiple annual scholarships and responsibly stewarding multiple annual budgets ranging from $20,000 – $40,000.- Supervised, trained, and oversaw the ongoing development of graduate assistants, student employees, volunteers, and interns. Show less

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  North American Interfraternity Conference

  Jun 2019 - Aug 2022

  Vice President of Campus Operations

  - Conducted needs assessments for 150 college campuses, specializing in leadership, policy, diversity and inclusion, and harm reduction.- Partnered with clients to craft and implement strategic initiatives, meticulously evaluating achievements and Key Performance Indicators (KPIs) to measure progress.- Spearheaded annual sales exceeding $150,000, showcasing exceptional account management skills to nurture client relationships.- Implemented a CRM database, resulting in a sustained increase in sales leads and closures.- Facilitated dynamic training sessions for over 500 new leaders each academic term.- Developed an engaging curriculum and conducted regional-based educational workshops for stakeholders, both in-person and virtually.- Established and coordinated high-frequency communication channels among diverse stakeholder groups, fostering goal alignment and enhancing synergy for shared initiatives. Show less

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  Witch's Hat Brewery

  Mar 2021 - Nov 2021

  Bartender
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  HOMES Brewery

  Sept 2022 - now

  Project Manager and Supervisor

  -Develop and implement multi-year company strategy for event sales, including pricing, sales processes, marketing, and competitor benchmarking.-Coach and oversee staff, including training, supervision, and daily activities. -Coordinate with company leadership to review and manage customer satisfaction, product quality, and company culture.-Develop and manage multiple inventory systems across multiple companies and departments.