James Bishop

Experience

• 

  US Air Force

  Oct 1999 - Jun 2009

  Developed, coached and led team to ensure capabilities and the region’s success. Led 4 remote processing sites and managed operations functions a for 7-state recruiting region for the Air Force. Controled staffing, budgets and recruitment allocations. Validated, analyzed and provided feedback to executive leadership on all production data for region. Key consultant to executive leadership on all aspects of business line. Mentor, train, motivate and lead 9 district division heads towards production goals. Coach sales techniques, training skills, leadership, mentorship and motivation techniques. Demonstrate validation and analysis methodology and promote positive results. Control/monitor $50K marketing/advertising plan and budget. Develop, present and maintain $100K annual training and travel budget. Directed, trained and motivated and coached 9 recruiters stationed across Oregon. Developed and conducted divisional training programs. Conducted production and market analyses to ensure accountability. Established recruiting territories and goals and held staff responsible to meet those goals.

  • Senior Recruiting Operations Manager

    Aug 2006 - Jun 2009

  • Senior Recruiting Trainer/Marketing Manager

    Jul 2004 - Aug 2006

  • Divisional Recruiting Leader

    Oct 1999 - Jul 2004
• 

  Everest College

  Jul 2009 - Sept 2009

  Admissions Representative

  - Recruit and enroll prospective students.- Help prospective students identify their unique skills and interests.- Guide new applicants through the enrollment process, answering any questions they may have.

• 

  U.S. Department of Veterans Affairs

  Sept 2009 - Sept 2021

  Conducts review of staff authorization quality in order to establish benchmarks for consideration of individual performance standards. Prepares documentation to support unfavorable finding in order to provide justification for error decisions and indicate required actions. Provides feedback to relay the rationale and provide appropriate citation to support identified discrepancy. Employs various training techniques to provide authoritative, consultant and troubleshooting. Conducts statistical analysis of quality reviews to identify trends, significant problems areas and processes requiring improvement. Relays quality trend information with management on an ongoing basis for use in operations, decision making and planning. Act as the Regional Office's primary "Super-user" for new VA Benefits processing system, VBMS. GS-12 Position Show less

  • Assistant Fiduciary Hub Manager

    Sept 2019 - Sept 2021

  • Coach

    Feb 2016 - Sept 2019

  • Training Coordinator/Assistant Coach

    Aug 2014 - Feb 2016

  • Authorization Quality Review Specialist

    Jun 2014 - Aug 2014

  • Senior Veterans Service Representative

    Sept 2009 - Jun 2014
• 

  Retired

  Oct 2021 - now

  Retired