Rob Cadwallader

Rob Cadwallader

Managed Testing Practice Director

Followers of Rob Cadwallader118 followers
location of Rob CadwalladerLakewood, Ohio, United States

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  • Timeline

  • About me

    Strategic Quality Assurance (QA) Leader | Driving Excellence in Digital Transformation

  • Education

    • Software Engineering Process Group (SEPG)

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      Presentation

      Activities and Societies: Cadwallader, R. (March 2001). “Process Agility”.

    • Associates in Programming & Business

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      Blair Jr. College
    • Software Process Improvement: Program & Project Management Lessons Learned

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      Software Process Improvement: Program & Project Management Lessons Learned

      Activities and Societies: Cadwallader, R. (June 2001).

    • Chapman University

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      Studied Computer Science and Business
  • Experience

    • Sogeti

      Oct 2006 - Aug 2009
      Managed Testing Practice Director

      Key Achievements:• Expanded Managed Testing practice from 12 to 60 Consultants, achieving a significant revenue increase from $1M to $15M over 3 years• Streamlined testing processes, reducing overlaps by over 15% and test phase timelines by 22% while boosting project delivery throughput by 27%• Implemented an offshore model for a major aviation client, cutting software support and delivery costs by over 20%

    • Nationwide

      Aug 2009 - Dec 2011
      SQA Director/Leader Corp Internet CICCS

      Key Achievements:• Aligned Corporate Internet, Mobile Applications, and Contact Centers business units, establishing a comprehensive SQA roadmap that enhanced solution delivery capabilities and met business and IT standards• Implemented Test Data and Environment solutions across enterprise models, resulting in a 25% increase in operational testing efficiency• Optimized Call Center IT operations, reducing resource demand by over 35%, minimizing defects, and significantly lowering total cost of ownership and production costs• Achieved a 33% reduction in defect leakage within the first year while increasing delivery velocity and overall quality Show less

    • Cognizant PQC

      Feb 2012 - Feb 2013
      TEST CONSULTING SENIOR MANAGER

      • Delivered sustainable SQA resources and operating models for Client Test Management Offices in the Banking and Insurance verticals, enhancing leadership continuity and strategic oversight• Developed and implemented Master Test Strategies, leveraging production data to align testing capacity with organizational goals, achieving over 40% efficiency gains and 20% cost reductions• Integrated offshore operating models for comprehensive testing and delivery, supporting engagements across Banking, Insurance, eCommerce, and Legal support services Show less

    • Pillar Technology

      Feb 2013 - May 2014
      Testing Delivery Lead/Agile Coach

      • Spearheaded Agile Transformation programs for the Ohio Department of Taxation, OPERS, John Deere, and Express eComm, implementing strategic testing solutions to mitigate risks, improve Cost of Ownership and defect injection profiles• Optimized Agile Automation, Regression testing, and Story and Sprint processes, enhancing CI/CD and system end-to-end testing using TDD/BDD methodologies• Coached teams in TDD and ATDD, ensuring quality through effective alignment of business expected inputs and outputs during Agile transformations• Led mobile application testing and performance optimization, delivering robust frameworks for high performance and reliability across platformsKey Achievements:• Achieved 50% cost reductions in software development and delivery for a Tractor Manufacturer and the State of Ohio using proven design, risk-based techniques, and TDD• Implemented strategic SQA models for Automation, Agile, E2E, Regression, Sprint Acceptance, and Full Solution linkage for Enterprise Solution Delivery• Delivered a flawless solution to production with zero defects over 17 sprints• Established sustainable testing models using Agile/SAFe, risk-based mechanisms, and TDD/ATDD Show less

    • Cohesion | Consulting and Staffing

      Oct 2014 - Jan 2015
      QA Practice Lead

      • Pioneered comprehensive QA strategies and Agile Transformation programs, mitigating business and technology risks through robust testing solutions• Implemented Test Automation, Performance Testing, TDD, and Regression, enhancing story and sprint integration and end-to-end testing for diverse applications, including mobile platforms• Cultivated strategic client relationships, achieving "trusted partner" status by aligning QA capabilities with client needs and delivering consistent, high-quality results• Established and grew key client and consultant relationships, fostering long-term collaboration and expanding Cohesion’s market presence through exceptional service delivery• Improved consultant onboarding and upgraded qualification and hiring processes, enhancing marketability of Testing Capability and revenue outlook Show less

    • CenturyLink

      Jan 2015 - Mar 2020
      Systems Engineer / QA Practice Lead

      • Led as Senior Pre-Sales Architect, guiding customer pre-qualification and delivering solutions for proposals and Statements of Work (SOW) across US and UK markets• Spearheaded Test Solutioning and Measurement initiatives, implementing Test and Performance Automation architectures and driving TDD/BDD methodologies• Pioneered CI/CD and Agile/SAFe Transformation strategies, facilitating Cloud enablement, migration, and E2E Test Automation for key clients• Designed and implemented E2E QA solutions, integrating test automation strategies into Agile/SAFe and waterfall frameworks, establishing CenturyLink’s QA capabilities• Directed QA strategies for the Corporate Banking Domain, optimizing operations through automation and strategic decisions to reduce Application Total Cost of Ownership• Championed Agile/SAFe Transformation initiatives, enhancing delivery frameworks, implementing tools, and uplifting skill sets to drive QA operational efficiencyKey Achievements:• Achieved a 30% increase in Agile/SAFe implementation and throughput, reduced cost of ownership by 35%, and delivered zero-defect releases through enterprise-level coaching and strategic implementations• Streamlined operations and facilitated Agile/SAFe transformation for Open for Business, Mobile, Wires, and ACH product deliveries• Oversaw the successful transformation of manufacturing tool implementation and business integration for a prominent Auto Industry Parts Manufacturer in IoT and Test Automation Initiatives Show less

    • Tavant

      Jan 2021 - Jul 2024
      QE Solutions Architect / Manager

      • Collaborated with Vertical Sales Management to drive QE capabilities, revenue growth, and delivery scalability across Trucking & Transport, Financial Services, Media & e-commerce, Manufacturing, and AG Tech• Led solutions in UAT Frameworks, RPA, Automation, Regression, and SAP/CRM and ERP Upgrades, ensuring operational efficiency• Drove legacy and Cloud migrations, positioning QE as pivotal in cost optimization and efficiency enhancements, accelerating quality and cost-effectiveness• Architected Enterprise testing and QA CoE solutions, managing risk and transitioning to cost-efficient testing environments, expediting time to market• Championed Agile/SAFe Automation Frameworks, spearheading RPA, IoT integration, and Test Data Automation to drive growth and excellence• Developed strategic investment and engagement frameworks, aligning training initiatives to enhance QE practice effectiveness and market competitiveness• Navigated Agile/SAFe and Waterfall models, pioneering AI/ML and Self-Healing technologies to future-proof QE solutions• Established communication channels, metrics, and strategies to optimize outcomes, delivering high-value, cost-efficient QE solutionsKey Achievements:• Spearheaded AI/ML and Large Language Models (LLMs) integration for Self-Healing testing, targeting revenue growth of 20% year after year• Established strategic IT-business partnerships, ensuring flawless releases of Functional, Regression, UAT, Automation, E2E, and Performance Testing solutions, cutting Total Cost of Ownership by over $16M• Developed solution collaterals (RFPs, Cost models, Statements of Work, Change Requests), enhancing business value and client relationships• Oversaw QE and Sales operations across Tavant's Financial, high-tech, Manufacturing, e-commerce, and Media verticals, optimizing QE capabilities and market presence• Measured Revenue impact of $26M over 3 years, with capacity growth doubling in that period Show less

  • Licenses & Certifications

    • CBA-IPI Lead Assessor Training – PIP, Inc.

      Integrated Systems Diagnostics
    • Introduction to the CMM

      Carnegie Mellon University/Evolving Systems
    • Sogeti TMAP Intermediate & Advanced Certification

      SOGETI USA LLC
      Apr 2006
    • Master’s in Public Speaking -

      The Farrell Group LLC
    • SEI Sponsored Introduction to the CMMI

      Teraquest Metrics Inc
    • CM/DM & QA/QE Certifications

      Colorado Technical University
    • Software Development with Metrics

      Carnegie Mellon University