Rachel Bell, M.S.

Experience

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  Dairy Queen

  Mar 1997 - Aug 2012

  Supervisor

  Handle CashPrep and provide food quickly and accuratelyMaintain a clean enviroment Maintain proper balance in employee skills with job functionsTrain and instruct employees to adhere to company policiesMonitor store business versus employee salary to guarantee the company isn't losing moneyHandle inventory to assure the proper items are rotated and can be ordered

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  Living Word Church

  Jan 2001 - Jan 2008

  Childcare/Security/Janitorial

  Managed Nursery Areas for Service TimesPrepared Staffing for each Service and Extracurricular Childcare needManaged Security of Buildings, making sure alarms were set and any disturbances were investigated immediatelyMade sure the building was clean and ready for servicesIn depth cleaning of entire building each week

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  Comair

  Jan 2008 - Mar 2009

  Ground Service Agent

  Certified in plane pushbackCertified de-icerManaged load balancing on aircraftsParked airplanesAccurately updated information in computer systemsExcellent customer serviceExpertly loaded bins of aircraft in a compact manner for maximum safety of receiving citiesDrove under all weather conditionsPerfect attendanceAwarded by boss for showing up during windstorm and staying late to ensure passengers' needs were metConsistently met quotas to qualify for profit sharing Show less

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  Sinclair Community College

  Mar 2009 - Jun 2014

  Student Technician

  Diagnosing and troubleshooting laptops and pcsVirus removalUninstalling harmful malwareInstalling antivirusReinstalling Windows XP, Vista, 7 and 8Installing Programs for Students, such as Microsoft OfficeReplacing components such as keyboards, cracked screens, and power supplies

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  KeyBank

  Mar 2009 - Aug 2013

  Teller

  Cash HandlingRecommend accounts that meet clients needsBalance and manage ATMManage Client Accounts Work with team to meet our goals each month for branchMaintain a drawer balance to the penny each dayPerfect attendanceWon teamwork plaque for coming in on my days off and working over to cover shortages in staffingConsistently recognized by my customers for going above and beyond to make sure they understand how the industry works and assist them with respect

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  Iformata LLC

  Mar 2010 - Jun 2010

  Level 1 Technician

  VideoConferencing Support worldwideConnecting Conferences Point to Point and through the mgc bridgeMaintaining and monitoring quality conferencesUpdating technicians with trouble ticketsSweeping each system at night to ensure quality pictures and snapshots were available

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  El TORO

  Nov 2012 - Dec 2019

  Waitress

  Excellent customer service, attention to details, staying calm under pressure, fast paced environment, maintaining a healthy atmosphere within a team environment, learning new skills in a timely manner, assisting fellow employees with computer issues, ensuring each member of team has what they need when they need it, cash handling

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  Mary Kay Idependent Consultant

  Jun 2013 - Oct 2014

  Independent Consultant

  I have a business that helps me stay organized. I do cold calls as well as work on the opportunity to network. I meet new people and must practice great customer service, as well as the ability to recruit and sell. I practice time management and utilize self driven goals. I get to bless others by making them feel their best. I teach skincare, as well as keep updated and educated about the latest products. I coach women on the opportunities of owning their own business as well as feeling their best. I exercise social and problem solving skills to retain clients and draw in new business. Show less

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  CompuCom

  Nov 2016 - Jan 2018

  Deskside Support Technician

  Support PC and laptops for hundreds of employees at General Electric.

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  GE

  Jan 2018 - now

  Lead Lab Network Specialist

  Managing Lab Network, creating how-to-documents, learning new skills, wire termination, updating pcs and hardware upgrades/fixes, backup and file management, managing users and licensing for software, establishing emergency plans, installing and managing cameras, working with cyber to implement best practices, revamp all non-compliant areas, and implementing security practices