Farhan Farooqi

Experience

• 

  MSP (PVT) LTD

  Jan 2006 - May 2009

  Supervisor & IT Officer

  3 years Served In MSP (PVT) LTD (Courier Company) as a Super visor & IT Officer.Responsibilities:•Delegating tasks•Monitoring the team’s performance•Assisting the team by performing the tasks with them•Helping with training and development•Completing paperwork.•Handling complaints (from both staff and customers)•Helping to hire new staff•Reporting to senior management / personnel when required.•Installing and configuring computer hardware operating systems and applications;•Monitoring and maintaining computer systems and networks;•Talking staff or clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues;•Troubleshooting system and network problems and diagnosing and solving hardware or software faults;•Replacing parts as required;•Providing support, including procedural documentation and relevant reports;•Following diagrams and written instructions to repair a fault or set up a system;•Supporting the roll-out of new applications;•Setting up new users' accounts and profiles and dealing with password issues;•Responding within agreed time limits to call-outs;•Working continuously on a task until completion (or referral to third parties, if appropriate);•Prioritizing and managing many open cases at one time;•Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;•Testing and evaluating new technology;•Conducting electrical safety checks on computer equipment. Show less

• 

  ZONG (CMPAK)

  May 2009 - Oct 2012

  Warehouse Officer

  Work as a Warehouse Officer in ZONG CM PAK from 12th May 2009 to 3rd Oct 2012.Responsibilities:• Supervising, vetting, verification, Data Entry Operations.• To ensure that Vetting and Verification is done according to the said parameters assigned by PTA.• Correspondence with other departments for daily faced issues.• Resolving issue related to Warehousing.• Assure the quality of work.• Coordinate with Sales Coordinators for daily faced issues.• Supervision of projects i.e. 668, MNP, Postpaid and Ownership Change.• Resolving day to day issues concerned to Warehousing and Data Entry. • Submitting target reports on Daily, Weekly and monthly basis. Show less

• 

  Linx Enterprises

  Nov 2012 - Jul 2014

  Recovery Officer

  • Recovery of Company Amount from Clients.• Manage Accounts.• Manage Recovery Team.• Manage Market

• 

  Habib Construction Services (PVT) LTD

  Jul 2014 - Dec 2015

  IT Officer

  •Installing and configuring computer hardware operating systems and applications;•Monitoring and maintaining computer systems and networks;•Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;•Troubleshooting system and network problems and diagnosing and solving hardware or software faults;•Replacing parts as required;•Providing support, including procedural documentation and relevant reports;•Following diagrams and written instructions to repair a fault or set up a system;•Supporting the roll-out of new applications;•Setting up new users' accounts and profiles and dealing with password issues;•Responding within agreed time limits to call-outs;•Working continuously on a task until completion (or referral to third parties, if appropriate);•Prioritizing and managing many open cases at one time;•Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;•Testing and evaluating new technology;•Conducting electrical safety checks on computer equipment. Show less

• 

  Metal tech

  Oct 2016 - Nov 2016

  Warehouse Manager