Olusegun Ayeni

Experience

• 

  Ecobank Nigeria Limited

  Feb 2010 - Sept 2010

  Relationship Manager

  Drive New Accounts, Savings, Current, Corporate and Domiciliary Accounts.Provide Customers with information and awareness on the bank products and services.Monitoring customer’s business drive in the retail banking group.Deposit Mobilization – Fixed Deposit.Ensure Investment letters are ready and delivered promptly.Rollover Matured Investment.Promoting business for the bank by maintaining good customer relation and referring customers to appropriate staff for new services.Customer Service Officer :Jan 2011 – Sept 2013Eco Bank Nigeria LimitedDuties :Attending to customer enquiry and complain.Account Opening and documentation.Cheque Request and processing.Issuance of statement of account.Issuance of letter of reference and non-indebtedness.Reactivation of accounts.Processing SMS alter on accounts. Processing of mobile banking, internet banking.Issuance of debit cards.Issuance of cheque books.Account maintenance.Processing of status of enquire Capturing of customer mandate. . Show less

• 

  Eco Bank Nigeria Limited

  Jan 2011 - now

  Articulate, design/develop and implement strategies and product marketing programs that will drive the adoption of the E-business Products and services in the regions.Drive Card Issuance (Verve/Master Card/Visa Card/Instant Card).Drive and supervise the Implementation of POS deployment and activation to clients. Merchant relationship management to increase sales/ patronage.Drive Cashless implementation in the branches.Conduct trainings and staff awareness sessions to improve product knowledge.Ensure prompt distribution and delivery of payment cards to clients.Conduct market analysis, trends and identify risk for better positioning of E-channel products.Interface with other departments in the bank to identify new opportunities in collections, disbursement and remittance on POS collections.Articulating strategies and programs to increase deployments and resolutions.Work with designated PTSP/NIBSS to ensure POS request is treated/delivered within the requested timeframe. Show less

  • E-Business Sales Officer (Card Business, POS, Mobile Banking and Internet Banking).

    Oct 2013 - now

  • Customer Service Officer

    Jan 2011 - Sept 2013