Nick King

Experience

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  United States Air Force

  Aug 1997 - Aug 2001

  Senior Airman

  - Maintenance and development on multi million line code Meta Assembler weather communication system.- Security force/base guard officer- Assisted in the cleanup and recovery from the May 3rd 1999 F5 tornado that caused over a billion dollars in damage.

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  Abacus Technology Corporation

  Sept 2001 - Oct 2002

  Developer

  - Conversion of 2 million+ lines of MASM Assembler weather communication system to a Java based system.- Assisted with many network cable installation contacts.

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  Software Support Group

  Jan 2003 - Jan 2007

  Consultant

  - Working with clients and vendor to install/maintain/upgrade HP Product platforms including (Service Manager, Service Anywhere, Connect-IT!)- Primary developer at Edward Jones million dollar contract for installation and maintenance of HP Service Manager.

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  Techport Thirteen Inc.

  Jan 2007 - Jun 2015

  XMatters Director / Senior Service Consultant

  - Ensuring procured client projects run smoothly and complete with 100% Customer satisfaction.- Invoicing employee hours/costs- Working with clients and vendor to install/maintain/upgrade the xMatters notification platform (on-premise and cloud solutions)- Working with clients and vendor to install/maintain/upgrade HP Product platforms including (Service Manager, Service Anywhere, Connect-IT!)

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  Whitlock Infrastructure Solutions

  Jun 2015 - now

  ITSM Consultant