
Md. Rakib Al Hasan
Sales and Marketing Trainee

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About me
Asst. Manager, Catering Sales at Radisson Blu Dhaka Water Garden
Education

University of Dhaka
2014 - 2015Masters of Business Administration (M.B.A) Tourism & Hospitality ManagementActivities and Societies: * Tour de Force * Pata Bangladesh Dhaka University Student Chapter * Dhaka University Tourist Society * Dhaka University Cricket Team

University of Dhaka
2009 - 2013Bachelor of Business Administration (BBA), Tourism and Hospitality ManagementActivities and Societies: Chairman, PATA Bangladesh Dhaka University Student Chapter; Precident, Tour de Force; Cricketer, Dhaka University Cricket Team * Organize Cultural Program.* Organize Study Tours.* Cricketer at Dhaka University Cricket Team* Blood Donation.* Organize Winter Cloth Distribution Program.* Group Discussion.* Guide Foreign Tourists.* Dhaka University Tourist Society

Rangpur Govt. Collage
2007 - 2009Higher Secondery School Certificate Business Studies
Rangpur Zilla School
1999 - 2007Secondery School Certificate Business Studies
Experience

Biman Bangladesh Airlines
Feb 2014 - Apr 2014Sales and Marketing TraineeI have experienced the activities & procedures followed by the sales & marketing team of Biman Bangladesh Airlines; Learned the Aviation Market, Sales & Marketing strategies followed by aviation business; Tariff; Promotion; Revenue Management; Cargo; Fuel consumption; Agency Interline; Tour Operation; Online Ticketing...

Dhaka Regency Hotel & Resort
Aug 2015 - Nov 2019Key Responsibilities:•Pays visits to former, existing and potential clients in view of entering contracts with them, related Catering Events & MICE (Meetings, Incentives, Conferences, Events).• Preparing Sales & Marketing Report & Presentation for Managers’ Meeting & Board Meeting•Determine and recommend prospecting customers by analyzing historical and other statistical information, participation in conducting customer interview and preparing customer call analysis reports.•Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.•Solicits group, individual, banquet and other function business directly and jointly with others through the execution of the action plan.•Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.•As directed, compile and input market intelligence information. Show less Key Responsibilities:• Direct Sales & Operational Supervision in Banquet related Catering Events & MICE (Meetings, Incentives, Conferences, Events) for the hotel as well as for the clients.• Regular Sales calls & Tele Calls for continuous relation with existing & new clients.• Preparing Sales & Marketing Report & Presentation for Managers’ Meeting & Board Meeting• Searching new businesses on the basis of Industries’ segmentation and business structures.• Contacting in-house customers to retain and grow existing business, repeat bookings.• Analyzing the Analytical & Statistical Data on Monthly Revenue• Ensuring all materials used are in accordance with brand standards• Maintaining proper flow of information to sales team, reviews sales work file of assigned accounts• Preparing reports as necessary to improve management decision making and critical evaluation of work activities Show less
Assistant Manager, Catering Sales
Jan 2019 - Nov 2019Sr. Catering Sales Executive
Feb 2018 - Jan 2019Catering Sales Executive
Nov 2015 - Feb 2018Sales and Marketing Trainee
Aug 2015 - Oct 2015

Radisson Blu Dhaka Water Garden
Dec 2019 - nowOperational & Coordination Activities Strategic Consulting including business plan & sales strategy implementation. Analyzing the Analytical & Statistical Data on Month to Month Revenue. Preparing Sales & Marketing Reports & Presentations for Managers’ Meeting & Board Meeting.Core Sales Activities Maintaining perpetual Corporate Clients’ Relation specifically with leading Group of Companies, Marketing Agencies, Chambers of commerce, Reputed Local & foreign Buying Houses, Liaison offices, Associations and Sports’ Federations etc. Ensuring core responsibility on Price & Service negotiation to process business proposal & agreement with existing as well as potential clients. Direct Sales & Operational Supervision in Banquet related Catering Events & MICE (Meeting, Incentives, Conference, Events) for the hotel as well as for the clients. Searching new businesses on the basis of Industries’ segmentation and business structures. Regular Sales calls & Tele Calls for continuous relation with existing & new clients. Show less
Asst. Manager, Catering Sales
Dec 2021 - nowExecutive, Catering Sales
Dec 2019 - Dec 2021
Licenses & Certifications

Service Excellence, Guest Complain & Pro-active Handling
PUM Netherlands senior expertsMar 2017
Masterclass Leadership & Management Trainning
International Labour OrganizationApr 2016- View certificate

Cvent Supplier Network Certification
CventJul 2020
Volunteer Experience
Organizer, Leader
Issued by Tour de Force, University of Dhaka on Jan 2012
Associated with Md. Rakib Al Hasan
Languages
- baBangla
- enEnglish
- hiHindi
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