Wesley Horn

Experience

• 

  Rally Auto Group, Inc.

  Aug 2006 - Aug 2007

  Service Technician

  • Diagnosed, removed and replaced automatic transmissions and other transmission drivability concerns for customers• Identified front end and brake road noise and concerns for customers as well as removed and replaced the parts necessary to maintain a safe, working vehicle• Interacted with customers and explained the process of the repairs that were necessary to fix their vehicle

• 

  CPK Moving

  Aug 2007 - Apr 2016

  Team Associate

  • Oversaw and worked with team members to pack, move, load and unload customer’s belongings from one residence or storage unit to another; guaranteeing a safe work environment and customer satisfaction• Focused on customer service to ensure referrals for future business

• 

  University of Redlands

  Oct 2011 - Apr 2013

  Sports Event Staff Assistant

  • Managed a team of 12 sports event staff assistants• Prepared University sporting venues for events• Handled escalated spectator issues and complaints

• 

  Tony Strickland for Congress

  Apr 2014 - Nov 2014

  • Recruited and managed 23 volunteers and temporary staff• Coordinated phone banks, precinct walks and other volunteer/community outreach efforts• Secured endorsements from elected officials and community leaders • Canvassed precincts daily, reaching 300 households per day• Communicated with constituents by phone, email and social media• Managed special event booths and activities

  • Senior Regional Political Director

    Jun 2014 - Nov 2014

  • Regional Political Director

    Apr 2014 - May 2014
• 

  VNM Custom Bats

  Apr 2016 - Jun 2016

  Sales Representative and Consultant

  • Found prospective customers, took detailed orders and relayed specifications to manufacturing• Received payments, and delivered products to the customer• Responsible for finding new clientele to grow the business• Handled all the communication between customer and manufacturer• Now on order by order basis (part-time)

• 

  The McKeon Group, Inc.

  Jun 2016 - Jun 2019

  • Created and managed government contracting division, working with clients on business development strategies aligned with their goals and objectives• Successfully organized and coordinated meetings for clients with government agencies and military branches including; Air Force, Marines, Army, Navy, DHS, DISA, DOD CIO and NSA• Managed cybersecurity client through business development within the government and defense industry • Provided in-house IT support for all company and staff, totaling over 115 devices• Designed and maintained company IT network including modem connectivity, firewall and anti-virus administration, switch and wireless access management, intranet and physical access director• Negotiated and implemented a new phone system for the company which increased call quality, and reduced monthly costs by 30% • Conducted legislative research for clients in defense, education and technology areas• Supported senior staff with client management and business development projects

  • Senior Associate

    May 2018 - Jun 2019

  • IT Manager

    Aug 2016 - Jun 2019

  • Associate

    Jun 2016 - Apr 2018
• 

  Majorel North America

  Jan 2020 - now

  • Resourced Premier Field Engineers, Project Managers, Consultants and Architects, and coordinated between those resources and the Technical Account Managers or Pursuit Leads for Pre-Sale, Dedicated Support Engineer, and Transactional opportunities.• Researched and supplied Engineers for long term projects lasting, on average, longer than 400 hours.• Liaison between Domain Architect Mangers and Consultants, Project Managers and Architects for Pre-Sale opportunities of $350,000 and greater. Show less

  • Operations Manager

    Oct 2022 - now

  • Operations Supervisor

    Nov 2020 - Oct 2022

  • Customer Service Representative III

    Jan 2020 - Nov 2020