Hugh Brown

Experience

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  Fidessa

  Jun 2003 - Jun 2011

  Senior Fidessa Consultant

  8 years out on site for Fidessa working on software products covering:• Client Order Management (OMS)• Market Access• Trade Management• Position Keeping• Middle and Back Office• Standing and Market Data• Global Connectivity• Basket and Wave TradingGUI expert. Configured client and server. Advised on Open Access interfaces to Fidessa productsExperience with UNIX, TCL, SQL, VB, Python, Expression Evaluator LanguageFidessa products: APAS, OMAR, EMMA, TMAR, PMAC, CTAC, FTW, FDA, Fidessa Express and BEAM. Goldman Sachs, London (Jan 2011 – Jun 2011) Delivered successful go-live of Fidessa software to support the LSE move to Millenium IT platform (MIT) Supported exchange links to all Euronext markets; Xetra – Germany and Vienna; INET – Copenhagen, Helsinki, Stockholm; Milan; Oslo; SWX Swiss and SWX Europe Nomura (Lehman Brothers), London (Sep 2008 – Dec 2010)Senior consultant and technical lead for London Stock Exchange (LSE) MIT upgrade Successfully completed significant upgrades for Euronext and SWX/VIRT-X exchange Delivered significant functionality that required several cycles of providing demonstrations, gathering user feedback and making improvements Following Lehman Brothers collapse, played a valuable role during business resumption Lehman Brothers, London (Jun 2006 – Sep 2008 )Upgraded a large and heavily customised Fidessa implementation supporting the equities trading business Performed client- and server-side analysis for strategic migration planningResponsible for GUI upgrade and improvement of the delivery method to users Worked closely with business users from the trading floorRoyalblue Fidessa, London (Oct 2005 – Jun 2006)Established connections to and configured destinations for new customers,e.g., JP Morgan Cazenove and Deutsche Bank, on a Fidessa broker hub Natixis (CDC), Paris (Jun 2003 – Oct 2005)Technical implementation role to upgrade and customise client software Show less

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  Markit

  Jun 2011 - Jan 2015

  Markit Collaboration Services suite of products comprised Federation, Directory Services, API web services, SSO/SAML technologies, chat plug-in, compliance modules and chat room services. My role required in depth technical knowledge of the product suite plus working knowledge of unified communication (UC) platforms and protocols, including MS Lync (SIP), Cisco (XMPP) and Openfire (XMPP)• Adopted early as a member of a new team launching Markit Collaboration Services. Team grew to over 40• Provided technical guidance to customers interested in the Markit Federation and Directory products • Led early Tier 1 clients through the high level project plan and many clients thereafter. Interacted with firms such as Barclays, Credit-Suisse, JPMorgan, Citi, Jeffries, Reuters, Bluecrest Capital, MSD Capital• Connected over 30 customers to an instant messaging (IM) network via Markit Federation • Set up data feeds for contributors to the industry-wide Markit Directory of financial services professionals • Defined and built out the onboarding processes, developed documentation for internal education and external guidance, including customer-focused technical documentation • Implemented solutions to improve processes and contribution methods • Trained team members to be more effective and transition from other roles into Collaboration • Influenced product direction and required team structures • Created onboarding process flows in Blueworks business process mapping tool Show less Markit Hub Research Distribution, Onboarding Team • Markit Hub is a direct to source research aggregation platform integrating research content from over 30 research and news providers• Played a major role with new or revamped implementations and contract renewals to help increase the number of customers from approximately 10 to nearly 30 and revenues $2M to $6M • Led many initiatives including for HSBC, UBS, Commerzbank, Fitch, RBS, Roubini, Nomura, Rapid Ratings• Acted as main point of contact in Europe for all new or active Hub implementations • Managed all aspects of projects including client communications, onboarding, and technical implementation• Worked with technologies mainly - XML, RIXML, SSO, cURL, JAVA, FTP, SOAP, RSS, SQL. Web and iPad Show less

  • Technical Account Manager

    Jan 2013 - Jan 2015

  • Markit Hub Client Onboarding

    Jun 2011 - Dec 2012