Jane Fitzgerald

Experience

• 

  Springboard Housing Association

  Dec 1989 - Oct 1999

  Personal Assistant to Personnel Director
• 

  Genesis Housing Group

  Oct 1999 - Sept 2015

  • Assisted the Care & Support Executive team in maintaining effective high quality management of the directorate.• Continued the project management of various initiatives arising from the Care & Support Transformation Project.• Active membership of company-wide initiatives such as the Genesis Way Change Programme and the setting up of a Safeguarding Board.• Planning and organising the collation of reports across the business. Follow up complaints from customers and MPs ensuring that the company’s policies and procedures are followed. Manipulation of financial information, reports and data. Show less • Provision of administration and technical support to the Care & Support Transformation Project using Microsoft Project and Visio.• Packs successfully produced for over 400 staff during three waves of consultation.• Supporting business as usual administration requirements for the Senior Care & Support team alongside the transformation.• Successful management and completion of data cleanse, archiving and office move projects.• Active membership of company-wide initiatives such as the Genesis Way Programme. Show less • Assisted the Executive team in maintaining effective high quality management of the Association by providing secretarial and administrative support to the Chief Executive/Managing Director and department directors. This included diary management, responding to correspondence on their behalf, managing the day to day workload including complaint handling and communication with stakeholders at all levels, manipulation of financial information, reports and data.• Assisted the Company Secretary with preparation for Board and Committee meetings, including agenda and report preparation and collation; minute taking committee meetings; annual planning and organising the collation of reports across the business. • Took over the project management of the Springboard Customer Event only four weeks before the event. The customer conference was attended by over 300 customers and staff and was our most successful customer event in Springboard’s history.• Project Team Member and trainer, for a new Electronic Document Management System for Springboard. Show less

  • Business Support Manager

    Jun 2014 - Sept 2015

  • Care & Support Transformation Officer

    Oct 2012 - Jun 2014

  • Executive Assistant To Ceo

    Oct 1999 - Oct 2012
• 

  Pampered Chef

  Jan 2013 - Dec 2015

  Independent Pampered Chef Consultant
• 

  Little Hallingbury CE Primary School

  Sept 2015 - Aug 2016

  School Business Manager

  • First point of call in an office of 1.5 staff in a school with 169 pupils.• Responsibility, management and execution of all aspects of finance (including purchase orders, requisitions, payments, reporting, banking); HR and Payroll; Health and Safety; managing contractors and suppliers; all communication to stakeholders, suppliers and parents in hard copy and electronic formats.• Reception and secretarial support for the school and the Head teacher, including diary management; school uniform stock management; reprographics; minute taking; and key holder.• Ensuring compliance with statutory requirements (including Census, Single Central Record, Child Protection, DBS checks, policies). Show less

• 

  Circle Housing

  Aug 2016 - Jun 2017

  Planned Support Officer

  An interim role supporting the maintenance of Circle’s asset management data and the effective delivery of their investment programme. This includes administrative support on compliance invoicing; raising repairs and job orders.

• 

  Clarion Housing Group

  Jun 2017 - now

  • Regional Planned Investment Performance Manager

    Jun 2021 - now

  • Partnering and Performance Coordinator

    Jun 2017 - Jun 2021