Darren Chua

Experience

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  Food Innovation & Resource Centre

  Apr 2018 - Aug 2018

  Student Intern

  - Developed and optimised the "Chilli Crab" formula for potato chips, ensuring an authentic flavor experience- Introduced innovative ingredient variations, like ghee in calamansi tarts, to improve shelf life while maintaining desired taste profiles- Introduced and experimented potential solutions to improve shelf life of avocado spread, such as cold press technology to enhance shelf life- Contributed to extensive research focused on achieving or improving desired taste profiles for various products- Collaborated with other teams to extend the shelf life of salted egg fish skin Show less

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  Select Group Pte Ltd

  Sept 2018 - Feb 2019

  Food Technologist Intern

  - Responsible for identifying and addressing potential issues related to microwave parameters for Taste Asia's Ready-To-Eat (RTE) meals, ensuring on-time launch and product quality- Contributed to increased brand awareness and sales of Taste Asia's RTE meals through active participation in sales activities at conventions- Enhanced operational efficiency and safety in the factory kitchen by developing and implementing Standard Operating Procedures (SOPs) for machine handling

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  The Great Room

  Apr 2019 - Jun 2019

  Events Intern

  -Handled email communication for meeting and event space bookings, ensuring clear and efficient communication with potential clients, and collaborated with staff to set up spaces for smooth event flow- Oversaw event part-timers, resolving operational challenges and contributing to successful events- Supported the sales team by coordinating meeting room showroom tours, increasing potential customer engagement

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  NTUC LearningHub

  May 2021 - Aug 2021

  Consumer Sales Admin Assistant

  - Managed customer outreach through warm calls to address past technical issues related to Skillsfuture credits, ensuring customer satisfaction- Streamlined the recruitment process by independently scheduling interviews for over 200 applicants and sales personnel, resulting in a one-month early completion- Coordinated with the business support team to manage customer inquiries and concerns via email, fostering positive customer relationships

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  Djenee

  Apr 2022 - Sept 2022

  Front Desk Concierge

  - Proactively addressed resident concerns within the condominium community, collaborating with relevant personnel to find solutions.

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  YOTEL

  Dec 2022 - Apr 2023

  Front Desk

  - Enhanced guest experience by streamlining self-service check-in process and ensuring smooth registration- Assisted with luggage handling, contributing to a well-organized and welcoming environment

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  Raffles Quay Asset Management

  Nov 2023 - Dec 2023

  Temporary Concierge Officer

  - Oversaw carpark and event redemption processes at Marina Bay Link Mall, ensuring smooth operations and customer satisfaction- Assisted tourists and shoppers in navigation around the area by providing clear and helpful directions

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  UEMS Solutions

  Jan 2024 - now

  Concierge Officer

  - Oversaw carpark and event redemption processes at Marina Bay Link Mall, ensuring smooth operations and customer satisfaction- Assisted tourists and shoppers in navigation around the area by providing clear and helpful directions

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  GoNetZero™

  Sept 2024 - now

  Delivery Intern