Sagar Kashyap

Experience

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  ESAF Microfinance and Investments Pvt.Ltd

  May 2015 - Apr 2016

  Cashier Cum Accountant (C.C.A.)

  Job Accountabilities:• Receive cash, checks, and other payment methods from customers and record them accurately in the system.• Verify transactions, prepare and balance daily cash reports, and maintain an accurate record of all transactions.• Reconcile accounts, ensure all accounts are up to date, and report any discrepancies.• Assist with budget preparation, monitoring, and forecasting.• Manage accounts payable and accounts receivable, including invoicing, payment processing, and collections.• Maintain and update accounting records, financial reports, and other documents.• Comply with all relevant laws, regulations, and internal policies.• Provide support to other departments as required. Show less

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  Ramachandran International Institute Of Management (RIIM Pune)

  Oct 2017 - Feb 2019

  Placement Coordinator

  As a placement coordinator, my primary responsibility was to connect students with job opportunities and help them secure employment after graduation. My role would involve a range of tasks, including:• Building and maintaining relationships with companies: I identified potential employers and build relationships with them to understand their hiring needs and help students find opportunities.• Organizing job fairs and campus interviews: I was responsible for organizing events on campus where companies can come and recruit students for jobs.• Providing career guidance to students: I worked with students to help them prepare for job interviews, improve their resumes, and develop their networking skills.• Managing student data: I kept track of student profiles, job placements, and employer feedback to help improve the placement process.• Coordinating with faculty and administration: I worked closely with the faculty and administration to ensure that students are well-prepared for the job market, and to identify any areas where the program can be improved.• Conducting surveys and collecting feedback: I needed to gather feedback from students and employers to identify areas for improvement and measure the success of the placement process.• Ensuring compliance with regulations: I ensured that the placement process follows relevant regulations and policies.• Networking: I was required to build a network of contacts in the industry to help you identify job openings and connect with potential employers.Overall, my responsibilities as a placement coordinator would involve a lot of networking, data management, and coordination with multiple stakeholders to help students achieve their career goals. Show less

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  Aditya Birla Fashion and Retail Ltd - Pantaloons

  May 2018 - Jul 2018

  Management Trainee

  Job Accountabilities:• Learn and understand the company's policies and procedures.• Participate in training programs and attend meetings to gain knowledge of the retail industry, product knowledge, and customer service skills.• Work closely with department managers to learn about and assist with various aspects of the business, including sales, inventory management, merchandising, and customer service.• Assist in developing and implementing strategies to increase sales and improve customer satisfaction.• Learn to manage and lead a team of sales associates, including scheduling, training, and performance evaluations.• Assist in maintaining accurate inventory records and implementing inventory control procedures.• Help to create effective displays and merchandising layouts to drive sales.• Provide exceptional customer service and resolve customer complaints in a timely and professional manner.• Assist in analyzing sales data and making recommendations to improve performance.• Ensure compliance with company policies, procedures, and safety regulations.• Complete assigned projects and tasks as directed by management. Show less

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  Globus

  May 2019 - Nov 2020

  Department Manager

  Job Accountabilities:• Managing the department's operations: I was responsible for ensuring that the department runs smoothly, which includes managing inventory, setting sales goals, and overseeing the daily activities of the sales team.• Developing sales strategies: I was needed to develop sales strategies that align with the company's goals and objectives, which could involve identifying new target markets or developing new products.• Managing the sales team: I was responsible for managing a team of sales associates, which includes hiring and training new employees, scheduling shifts, and providing feedback on their performance.• Analysing sales data: I was required to analyse sales data to identify trends and make informed decisions about pricing, inventory management, and product development.• Collaborating with other departments: I worked closely with other departments within the company, such as marketing, production, and design, to ensure that the department's goals align with the overall objectives of the company.• Providing excellent customer service: I ensured that customers are satisfied with their shopping experience, which could involve resolving complaints, addressing customer feedback, and providing product recommendations.• Maintaining visual merchandising standards: I was responsible for ensuring that the department's displays and merchandising are visually appealing and consistent with the company standards.• Monitoring and reporting on sales performance: I was required to track the department's sales performance and report on progress towards sales goals to senior management.Overall, my job as a department manager involved a combination of strategic planning, operational management, team leadership, and customer service, all with the goal of maximizing sales and revenue for the company. Show less

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  Reliance Retail India Limited

  May 2021 - Jul 2022

  Store Manager

  Job Accountabilities:Provide the best Positive result in terms of EBITDA + Achieving the P&L Budget;Maintain store staff job results by recruiting, coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results;Train, guide, supervise and develop the sales force to achieve the target. Motivating staff & co-ordinating with HR team for Engagement activities for store;Ensure Grooming standards and discipline for Promoters/Brand staff in store;Plan and achieve margins to achieve bottom line;Communicate, drive and utilizes key reporting tools and monthly hindsight to drive business and implement plans to improve store performance;Ensure prevalence of high degree of hygiene, staff grooming, customer satisfaction and VM standards in the given store;Develop system to control pilferage / shoplifting and ensure adherence with the same;Develop and maintain suitable measures and systems for controlling stock control, to ensure sufficient levels of stock.Ensure adherence to all SOPs in the stores;Self driven audits for store to ensure readiness of store for any & every surprise audits;Ensure all Food compliances and Safety standards are adhered;Consistently performs, leads by example and coaches staff to exemplify the customer engagement behaviors;Drive Customer Loyalty programs;Connect with every customer; Respond to customers’ immediate needs; Explore customers’ needs and demonstrate products; conducts regular Customer Connect activities in store for generating excitement;Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing, Competition mapping/benchmarking activities;Coordinate with marketing departments at state office for implementing marketing strategies;Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; proposing clearance sales and studying ongoing trend. Show less

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  Kamaths Ourtimes Icecreams Pvt Ltd (Natural Ice Cream)

  Jul 2022 - now

  Assistant Area Manager

  •To continuously evaluate store staff and market scenarios in terms of training requirements of the store and the need as per the market deliverables.•To build a team of efficient and competent set of workers that meet and follow our standards in accordance to the Franchise needs. To help the Franchise around the Labour model as per the company norms.•To ensure 100 % Operational Success in present stores.•To achieve targets set by KOTI in terms of sales and purchase and to apply means to achieve these targets.•To conduct potential market surveys for new stores by following the New Store Feasibility checklist as shared by the Management.•To build and plan strategy for new stores in terms of Local Sales Marketing methods as per the Franchise needs.•To take quick and spot decision to ensure operational smoothness. The decisions to be based on the severity of the situations.•To take monthly meetings in the outlet which will be scheduled and noted to the Franchise.•To be a part of the monthly meetings and Quarterly Business Review and present the results of the Month / Quarter went by and a plan for the next Month / Quarter.•To discuss the monthly planner not including the unannounced visits so that the action plan of any shortfall is noted to the Franchise as well.•Meeting with the Franchise on a fort nightly basis to download the observations (normal / critical) and the action plan made and implemented.•To conduct regular Closed Visit in high volume stores to make sure the Operations are well handled at peak hours.•To check Employee files with regards to the Company standards.•To help the Franchise Team understand the Ordering Trend and updating the Ordering Calculator time and by for making sure the Stores are not stocked out and at the same time.•To make sure that any Guest Concern raised at any of the Store is addressed to in 24 hours and closed with Guest Satisfied.•To be responsible for the maintenance of the Licenses in the patch of stores handled. Show less

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  Kamaths Ourtimes Icecreams Pvt Ltd (Natural Ice Cream)

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  Assistant Area Manager