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Prasad Dambagolla

Prasad Dambagolla

Trainee - Information Systems at Holcim (Lanka) Limited

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location of Prasad DambagollaColombo District, Western Province, Sri Lanka

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  • Timeline

  • About me

    Engineer, Corporate System

  • Education

    • SLIIT

      2019 - 2021
      Master of Science Information Systems

    • SLIIT

      2013 - 2016
      Bachelor’s Degree Information Technology

  • Experience

    • Holcim (Lanka) Limited

      May 2016 - Mar 2017
      Trainee - Information Systems at Holcim (Lanka) Limited

      Holcim (Lanka) Limited was a one of the huge multinational cement company in Sri Lanka which including 90 countries. These all countries are interconnecting regional wise therefore Holcim has huge network.I have lot of tasks when come network trouble, APAC portal problems, end user supports etc...all solving parts include with Holcim IT department .

    • Data Management system

      Mar 2017 - Jun 2021
      Service Desk Lead

      Managed and supported SLA clients by providing solutions and services. Also, conducted analysis of incident tickets according to ITIL process for all levels of End user support in infrastructure. Functioned as a ServiceDesk Engineer for Cloud Solution Providing in Azure, Office 365, AWS, Cisco switching, Routing, security handling and monitoring used to execute the same roles and responsibilities that I followed being as ServiceDesk Team Lead in DMS

    • HCLTech

      Jun 2021 - Aug 2023
      System Specialist

    • LSEG (London Stock Exchange Group)

      Aug 2023 - now
      Corporate System Engineer

  • Licenses & Certifications