Abdullah Rao

Abdullah Rao

Customer Service Representative

Followers of Abdullah Rao3000 followers
location of Abdullah RaoIslāmābād, Pakistan

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  • Timeline

  • About me

    " Navigating Sales and Supply Chain Dynamics: Your Trusted Advisor "

  • Education

    • Bahria University

      2020 - 2024
      Bachelor's degree Business
  • Experience

    • TALK ERA

      Aug 2019 - Jun 2020
      Customer Service Representative

      •Provided exceptional customer support to clients.•Assisted customers with inquiries, technical issues, and service information, ensuring their needs were met professionally.•Utilized effective communication skills to build rapport with customers and address their concerns in a timely manner.

    • H-Dot

      Feb 2021 - Mar 2022
      Head of Sales

      •Progressed from intern to Head of Sales at HDOT PVT, a top-tier Real Estate and Investment Company in Islamabad•Demonstrated exceptional performance and dedication, earning rapid promotion to a leadership role.•Utilized strong communication and negotiation skills to effectively deal with clients and close high- value deals.

    • Digital Dastak

      May 2021 - Jun 2022
      Digital Marketing Specialist

      • Contributed to Digital Dastak, under the mentorship of Pakistan's renowned digital marketer, Sheikh Sajawal.• Implementing strategies that increased website traffic by 40% through targeted social media campaigns.• Assisted in the development and execution of digital marketing strategies, resulting in measurable increases in brand visibility and online engagement.

    • Make Someone smile Today foundation

      Aug 2022 - Jun 2024
      Social Worker

      •Dedicated social worker , committed to assisting those in need through various outreach programs.•Organized and led successful ration drives to provide essential supplies to marginalized communities.•Utilized strong communication and interpersonal skills to advocate for the rights and well-being of vulnerable populations.

    • Burger Fest

      Nov 2022 - Sept 2023
      Supply Chain Coordinator

      • Managed procurement operations, coordinating with 10+ suppliers to ensure seamless inventory flow and timely deliveries.• Optimized procurement processes, reducing costs by 12% and enhancing operational efficiency.• Contributed to business growth by streamlining supply chain strategies, resulting in a 20% increase in overall performance

    • HAM Enterprises

      Feb 2023 - Apr 2024
      Logistics Coordinator

      •Spearheaded logistics operations at HAM Enterprises, a key supplier in Pakistan's footwear and accessory industry, serving as the primary connection for esteemed clients such as Metro, Servis, By the Way, and Unze London.•Negotiated favorable contracts with shipping companies, resulting in a cost reduction of 10% in transportation expenses.• Worked with other teams to predict what our clients needed, making sure we got things to them on time and keeping them happy.

    • Fauji Fertilizer Company Limited

      Aug 2023 - Sept 2023
      Intern

      •Procurement Intern at Fauji Fertilizers Limited, Pakistan's leading industry.•Developed expertise in procurement processes, vendor management, and supply chain optimization.•Gained hands-on experience with procurement software and tools, enhancing proficiency in data analysis and reporting.•Acquired knowledge of industry regulations and compliance requirements, ensuring adherence to ethical and legal standards in procurement operations.

    • TEU Global

      Jul 2024 - now
      • Assistant Air Export Coordinator

        Nov 2024 - now
      • Associate Air Export Coordinator

        Jul 2024 - Nov 2024
  • Licenses & Certifications