Pejman Moghbelzadeh

Experience

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  Hamfekran Information Technology Group

  Oct 2006 - Mar 2008

  Business/System analyst

  Created system flowcharts, data flow diagrams (DFDs), and Entity-Relationship Diagrams (ERDs) to document system functionality and data flow.

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  Behandish

  Mar 2008 - Jun 2009

  Business Analyst

  Conducted user interviews, workshops, and surveys to gather requirements for various projects.Analyzed business processes and identified opportunities for improvement.Documented requirements using tools like use cases, user stories, and flowcharts.Worked with stakeholders to define and document functional specifications.

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  MTN

  Jun 2009 - Jan 2022

  Digital Transformation:Led the execution of digital transformation programs and projects across various areas like Business Support Systems, Big Data, Mobile Money, Business Process Improvement, omnichannel, Point of sales, Private cloud, etc.Achieved significant business benefits through these programs, including: • Reduced call center traffic by 30% through a highly downloaded Customer Care App (developed using Agile methodologies). • We streamlined customer journeys by reducing clicks for purchases and enabling real-time service activation.Agile Transformation:Established a new approach to Release Management by applying Agile Practices and SAFe Methodology which enhanced the number of projects delivered by 33% in the first year. This was achieved by defining 8 Big Releases in a year.We improved our Demand Management by breaking down the requirements into Epics, Features, and user stories and creating roadmaps to communicate different product milestones.Project Portfolio Management Optimization:Prioritized projects based on Cost of Delay (CoD), resulting in delivering 76% of high-value projects (2019-2020).Enhanced project communication with C-Level through dashboards and proactive risk reporting.Developed financial dashboards for project performance tracking.Implemented Earned Value Management (EVM) for key programs.Optimized resource allocation by 20% using a tracking system.Led and managed a team of 15 Program and Project Managers.Successfully transitioned project management tools to Jira, with 70% of projects now tracked on the platform. Show less Strong Stakeholder Management: Proven ability to facilitate communication, manage expectations, and ensure project alignment across diverse stakeholder groups.Process Improvement: Successfully implemented a Project Change Management process that significantly reduced scope creep.Agile Methodology: Adept at facilitating Scrum teams as a Scrum Master, ensuring efficient project delivery.Efficient Project Delivery: Delivered the critical Postpaid & Prepaid Convergence Program in a record-breaking time, demonstrating strong planning and resource allocation skills.Revenue Generation: Led the successful implementation of 3 Value Added Services, generating new revenue streams through effective project management and stakeholder engagement. Show less

  • Senior Manager Program Management Office- Digital Transformation Delivery Manager

    Jun 2015 - Jan 2022

  • Information Technology Project Manager

    Oct 2011 - Jun 2015

  • Information Technology Project Coordinator

    Jun 2010 - Oct 2011

  • Information Technology Change Manager

    Jun 2009 - Jun 2010
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  Capgemini

  Sept 2022 - now

  Senior Consultant Project Manager

  As a Cloud Infrastructure Service Project Manager, I was assigned to Bayer's portfolio as a project manager to lead various cloud-based projects and programs:Led the successful migration of Bayer's global Access and Privilege Management system to a cloud-based solution, resulting in significant cost savings and improved availability.Managed the entire project lifecycle for Kubernetes deployments, including infrastructure provisioning, configuration management, and ongoing support. Implemented robust security controls and compliance measures to ensure data privacy and isolation between multi-tenant projects. Show less