Greg S Moore

Experience

• 

  Humana

  Feb 2006 - now

  • Senior Project Management and consultation for Bold Goal. Our goal is to make health easier for our members to achieve and improve the health of the communities we serve 20% by 2020.• Managing portfolio expansion of Bold Goal into Group Medicare, Medicaid, Tricare, and Phase II Markets. Supporting 6 Million plus members, working with local Board of Directors, Health Advisory Boards and organizing Clinical Town Hall events.• Supporting Segment Vice President, Bold Goal Director and Leadership.• Project Management – utilizing PMI Methodologies and tools.• Accountable for document management via Microsoft Teams, SharePoint and eRoom.• Consulting, advising, and designing programs. • Coaching, guiding, and helping to define goals and objectives.• Raising the levels of organizational performance and achievements. Show less • Directing enterprise wide Project Management with process, systems/application or integration projects.• Supporting Vice Presidents, Directors and Senior Management as Business Leads / Owners.• Project Management – utilizing PMI Methodologies.• Responsible for weekly and monthly reporting to impacted partners.• Facilitate project meetings, utilizing agendas and minutes.• Accountable for document management via SharePoint and eRoom.• Consulting, advising, and designing programs to fill the gaps between the actual situation and the desired one.• Coaching, guiding, and helping to define goals and objectives.• Raising the levels of organizational performance and achievements.• Achieving Customer satisfaction and customer loyalty reflected in repeat service request. Show less Process Consultant – Business Operations Support Strategic Projects 1/ 2011 – Present• Project Management – utilizing PMI Methodologies, analyzing, creating, improving and implementing new processes.• Process and Training documentation – creation of desk level detail documentation • Assessment and thorough understanding of the business, including products and processes, markets served, key customers and industry dynamics.• Gap analysis at a high-level - leveraged engagement of the Operational Teams and Business SME's to address gaps.• Conducting a needs analysis - Determine and recommend process integrations• Review Account Installation operational/service models, need for new "stand-alone" operational/service model• Defining project scope, timeline, stakeholders, and budget • Development of the work break down structure (tasks) for impacted operational units• Metrics and reporting development• Facilitate Deep Dive / Lesson Learn Analysis Show less Account Installation User Acceptance Testing 8/2009 – 1/2011• Manage 3 team leads, supervising 27 Associates.• Collaborate with IT, one on one, to improve working relationships.• Testing automation- Certify and QTP• Track team to milestones, production, leading to improved testing quality through lean methodology.• Develop staffing model/capacity planning and ability to track work• Implemented Agile development methodology • Cut automation defects written by 25%.• Enhanced the Infra/Patch testing process • Improved Test Steps to Action/Response scenarios Show less

  • Senior Project Manager, Health Equity & Social Impact (formerly: Bold Goal, OCMO)

    Jan 2023 - now

  • Senior Project Manager, Bold Goal, Office of the Chief Medical Officer (OCMO)

    Jun 2017 - May 2023

  • Project Manager/Consultant, Enterprise Solutions PMO

    Oct 2013 - Jun 2017

  • Process Consultant

    Jan 2011 - Oct 2013

  • Manager - User Acceptance Testing

    Aug 2008 - Jan 2011

  • Supervisor - ID Cards

    Feb 2006 - Aug 2008