
Sebastian Delgado
Quality Supervisor

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About me
Head of Research and Development (R&D) | MBA Student | Master's in Food Technology and Management | Food Engineer | Food and Beverage Industry | Production and Process Optimization Expertise
Education

Escuela Superior de Negocios AGEXPORT
2022 - 2023MBA en Negocios Internacionales Minor Logística y Cadena de Suministro International Business/Trade/Commerce
Escuela Superior de Negocios AGEXPORT
2022 - 2024Administración de Negocios Internacionales Business Administration and Management, General
Universidad Rafael Landívar
2011 - 2017Ingenieria en la Industria de Alimentos Food Technology and ProcessingPlanificación, diseño e implementación de proceso de producción, asegurando la calidad e inocuidad.Dirección y ejecución de programas de higienización en plantas y fabricas procesadoras.

Universidad del Valle de Guatemala
2018 - 2020Master in Food Technology and Quality Management Food science and technologyActivities and Societies: product research and development: - Confectionery: Sweet "Dragon's Beard" with cardamom. - Baking: Braid of bread with cardamom - Alcohol: preparation, fermentation and distillation of vodka. - Dehydration: Falafel dehydrated ready to prepare. Scientific fair project: development, formulation and market research of healthy snacks, chilled apple peanut butter. (fourth place) Focused on innovation and production processes for organizational growth. Development of business management capabilities for competitive performance.
Experience

Grupo Econsa, S.A.
Jan 2016 - Jan 2017Quality Supervisor•Responsible for handling and reducing Customer claims by 15% and reducing response time to claims by 40%. • Coordinate activities of the Quality Control department. • Responsible for providing technical training and product advice to clients. • Preparation and execution of Quality Plan, Quality Processes and work instructions. • Establish measurable KPIs for the Quality department.

Bia
Jan 2017 - Aug 2018Qualyty AnalystChocolate Best of Guatemala Plant.• Implementation of procedures and work instructions of the Quality and Production department under a Management System and complying with legal requirements. • Formulation and development of cookies Best flavor Strawberry, Chocolate and Coconut, Validation of products through the creation of a sensory panel, physico-chemical and organoleptic analysis. Preparation of general and nutritional labeling for the Best flavor Peanut, Strawberry, Chocolate and Coconut biscuits, being the leading products of Best Chocolates of Guatemala at the Central American level. • Preparation and validation of general and nutritional labels for biscuit and confectionery products, complying with Central American and Ecuadorian regulations. • Responsible for pilot tests and first productions of new products. • Search for new raw materials and product validation in terms of quality, sensory, physico-chemical and cost. • Validation of new primary, secondary and tertiary packaging materials. • Responsible for Management System, monitoring audits and customer complaints. Show less

San Martin Bakery
Oct 2018 - Apr 2020Process Engineer• Monitoring of bakery production lines, frozen packaging and dry packaging.• Improve overall performance and efficiency of production orders by 16%.• 20% reduction in orders pending production.• Adjustment of line product yields.• Assist and control development of new products on production lines.• Develop improvement projects and implementation of new lines with potential savings of Q.100,000 per year.• Optimization of freezing process times, and increase in efficiency by 20%.• Calculation of freezing and packaging process capacities. Show less

Productos Alimenticios Yaesta
Jun 2020 - now• Administrar todos los programas de producción, así como el flujo de trabajode las materias primas y personal.• Creación y manejo de métricas de producción para medir las eficiencias deproducción/entrega.• Proveer actualizaciones del plan de producción con logística y planificaciónen relación con pedidos, dudas y cumplimiento.
Jefe de Desarrollo de Productos Nuevos
Oct 2023 - nowCoordinador de producción
Jun 2020 - Dec 2023
Licenses & Certifications
- View certificate

Fundamentos del marketing mix
CourseraAug 2020 - View certificate

Posicionamiento: La base del éxito en la estrategia de marketing
CourseraJul 2020 - View certificate

Agilidad estratégica
LinkedInJun 2020 
Scrum Foundations Professional Certificate (SFPC)
CertiProfJul 2020- View certificate

Investigación de mercados y comportamiento del consumidor
CourseraJun 2020 - View certificate

CertiProf Continuous Learner
CertiProfJul 2020 - View certificate

Lenguaje no verbal para líderes
LinkedInJun 2020 - View certificate

Mindfulness: Cómo conseguir una atención plena
LinkedInJun 2020 - View certificate

Make the Move from Individual Contributor to Manager
LinkedInJun 2020 - View certificate

Power BI esencial
LinkedInJun 2020 - View certificate

Onboarding New Hires as a Manager
LinkedInJun 2020 - View certificate

Aprende SCRUM
LinkedInJun 2020 - View certificate

Become a Manager
LinkedInJun 2020 - View certificate

Curso Excel y Power BI - Análisis y visualización de datos
UdemyJun 2020 - View certificate

Delegating Tasks
LinkedInJun 2020 - View certificate

Fundamentos de la productividad: Kanban, outlining y mapas mentales
LinkedInJun 2020 - View certificate

Gestión de proyectos con Trello
LinkedInJun 2020 - View certificate

Leading Productive Meetings
LinkedInJun 2020 - View certificate

Excel 2016: Power Pivot
LinkedInJun 2020 - View certificate

Fundamentos de la gestión de proyectos
LinkedInJun 2020 - View certificate

New Manager Foundations
LinkedInJun 2020 - View certificate

Marketing online: Creación de un plan integral
LinkedInJun 2020 - View certificate

Performance Management: Setting Goals and Managing Performance
LinkedInJun 2020 - View certificate

Fundamentos de la gestión del tiempo
LinkedInJun 2020 - View certificate

Fundamentos de la negociación
LinkedInJun 2020 - View certificate

Gestión de proyectos: Resolución de problemas
LinkedInJun 2020 - View certificate

Performance Management: Conducting Performance Reviews
LinkedInJun 2020
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