Experience

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  Corestaff @comm-works

  Jul 2012 - Mar 2014

  Documentation specialist

  * Perform Accounts Receivable duties to include communication with the Director of Billing & Credit on issues needing attention* Process client invoices for work completed as per Work Orders to include entry of payments when received* Work with Accounting to maintain proper records to include data posted to the General Ledger* Perform data entry and verification of employee timesheets, personal time off, and benefits* Assist in maintaining inventory, ordering, and control of company materials and supplies* Assist in receiving materials for jobs as needed in the warehouse to include notation of damage during shipping while the driver was still there and noting it on the forms as needed* Assist Operations in taking in and the dispatch of technicians to service calls* Maintain inventory of the office supplies and re-ordering when needed* Assemble RFP Responses and send them out to meet the deadlines set by the customer* Support Operations with administrative and technical functions to include communications with customers in various regions, documentation updates, procedural changes* Enter service tickets into the ticketing system for tracking the status of work, hours, and cost Show less

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  Comm-works

  Mar 2014 - Dec 2019

  Office administrator

  * Continuation of duties from Document Specialist time noted below as well as:* Process Invoices for work completed to include entry of payments when received* Coordinate with HR regarding onboarding new employees into the positions hired to include completing and verifying I9 forms* Assist HR with the logistics of employee continuation training. As well as with the termination of an employee to confirm the receipt of equipment.* Update the employee portal's calendar (via SharePoint) regarding PTO's requested/or approved by the manager to enhance the team's knowledge and enable process improvement* Work with Payroll Department in tracking/managing timesheet completion with verification of the accuracy on entries and the submission of approvals at the end of the pay period; and additional support as required to the extent possible, as well as training employees on the use of the new payroll system(s), when changed* Perform Administrative Assistant duties, such as scheduling meetings for the General Manager, reserving conference rooms, & making reservations for business lunches & demonstrations* Utilize various payroll systems to include Paychex, ADP, Ultipro, & TSheets* Perform IT troubleshooting, as needed & provide backup support, and on-site "smart hands" as requested* Create administration manuals & user documentation for the office to refer back to when needing to complete tasks on an as-needed basis* Perform routine checks on fleet vehicles & keep maintenance records and Coordinate the donation of older fleet vehicles* Took GSA Vendor Education Center training to assist the company gain GSA Scheduling* Plan office events for holidays, meetings, & sales department demonstrations* Began additional training to further knowledge Show less

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  Homewatch caregivers of loudoun

  May 2021 - now

  Billing manager

  resent• Oversee billing operations for a $3M+ home healthcare business, ensuring compliance and accuracy.• Generate and process 70+ invoices per week, including VA, long-term care, and private pay clients.• Maintain and reconcile accounts receivable, tracking payments and resolving discrepancies.• Manage claims processing with VA, Bright Horizons, and long-term care insurers, optimizing reimbursement.• Process credit card, ACH, and check payments, recording transactions in Kantime.• Ensure compliance with VA & insurance regulations, escalating late payments when necessary.• Onboard new clients, setting up billing, insurance authorizations, and payment preferences.*Coordinate with accounting to assist in any questions that may arise due to unexpected or unusual circumstances.* Create Office Administration process manual while in the position before growth into Billing Manager position. * Assist with planning office events for holidays, meetings. Show less