Experience

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  Elevate life church

  May 2009 - Feb 2012

  Director of technology operations

  -Create and maintain creative technology systems for large scale video editing-Ensure IT services reliability by managing volunteer based team of 20 to maintain all IT services-Maintain and service all broadcast related services by working on it myself or training up volunteer based teams to manage-Manage process and procedures by creating standards for our work at the church.-Provide direction to 420 Servant Leaders by use of tiered servant leader system-Maintain accurate inventory of all IT and Techincal equipment in the church-Schedule and provide support for outside events-Keep accurate change log of all things happening in the building-Provide direct communication to high leadership and executive staff along with attend meetings and provide department updates and vision Show less

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  Sagiss

  Feb 2012 - Oct 2015

  Field services engineer

  -Maintain and improve network reliability for assigned clients by monitoring and regularly servicing network.-Maintain full technical documentation for all client systems inside internal knowledge base system.-Design and Architect standards for NTFS security and administration for company wide standards.-Maintain and update Group Policy Objects and scripts as business needs arise.-Maintain and deploy Remote Desktop Services 2003-2012 for clients while utilizing thin/zero client workstations.-Deploy and administer Sonicwall edge services for clients and link to the Sonicwall GMS system.-Deploy UniFi network solutions in various sizes for clients-Build out Virtual services with VMWare and SAN storage technologiesWindows support for windows XP, 7, 8, 8.1, 10, 2003, 2008, 2008r2, 2012, 2012r2 Show less

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  Os33

  Oct 2015 - Oct 2016

  Senior service delivery engineer

  -Configure security settings or access permissions for groups or individuals.-Configure wide area network (WAN) or local area network (LAN) routers or related equipment.-Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software.-Establish functional or system standards to ensure operational requirements, quality requirements, and design constraints are addressed.-Maintain client technical documentation in our knowledge base system-Provide second level technical support and mentoring to tier 1 service delivery Show less

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  Intelinet systems

  Oct 2016 - Aug 2017

  Senior system engineer

  As a Senior Systems Engineer at a managed services provider, I was responsible for creating and maintaining cutting-edge private cloud infrastructure to host Microsoft RDS services for clients, simultaneously ensuring seamless integration of their existing infrastructure. This entailed designing and engineering client solutions for large scale infrastructure projects, including both the technical and business aspects.With the aim of efficiently delivering tailored solutions to customers, I worked closely with them to derive their specific business requirements. This helped guide the subsequent development of technical solutions that met our clients' needs. As part of this process, I took charge of gathering information and conducting comprehensive analysis to ensure that each proposed solution aligned with the unique requirements of the client.Building on this foundation, I designed and deployed private data centers to securely host customer infrastructures. To achieve this, I participated in developing an internal business plan that would ensure a profitable outcome for both our managed services provider and our clients. By continuously refining our processes and adopting state-of-the-art technologies, my team and I were able to optimize efficiency and reduce costs while maintaining high-quality output.In summary, my role as a Senior Systems Engineer at a managed services provider encompassed designing private cloud infrastructure for clients' Microsoft RDS services integration, deriving business requirements for technology solutions, engineering client projects based on their individual needs, establishing private data centers for secure infrastructure hosting, automating deployments for cost reduction, and staying current with industry developments. Show less

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  Willow bend systems

  Aug 2017 - Oct 2018

  Senior system engineer

  As a Sr. Systems Engineer at the MSP, I was a dedicated expert in offering comprehensive IT solutions to clients. My experience included:1. Proficiently utilizing Remote Monitoring and Management (RMM) tools to deliver top-quality services, promptly identify, and resolve technical issues.2. Implementing and managing PSA ConnectWise software, fostering seamless integrations to enhance operational efficiency and incorporate automation into business processes.3. Strengthening endpoint security by deploying sophisticated measures that safeguard systems against cyber threats, ensuring all sensitive data remains uncompromised.4. Leverage extensive expertise in VMware for building private clouds that offer customizable, secure, and flexible resources to clients while ensuring optimal performance and reliability.5. Developing robust backup solutions centered around Veeam technologies to safeguard clients' data integrity, allowing quick restoration in case of data loss or system failure.Throughout my tenure, I have contributed significantly to the growth of the MSP by providing exceptional client-focused IT solutions and offering insightful guidance to the engineering team for continuous improvement. Show less

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  Mill creek residential trust llc

  Oct 2018 - Dec 2019

  Senior infrastructure engineer

  As a Senior Infrastructure Engineer, I have successfully deployed various cutting-edge solutions to optimize and enhance the performance of business operations. My accomplishments include implementing RMM (Remote Monitoring and Management) systems for effective IT infrastructure management and enhanced security.I have extensive experience in deploying LogicMonitor, a SaaS-based performance monitoring platform, enabling real-time visibility of network performance and early detection of potential issues.In my role, I have also worked on large-scale Unifi deployments for seamless wireless connectivity solutions. My expertise lies in designing and deploying efficient Meraki networks, focusing on simplified network management, robust security features, and high-performance connectivity.Furthermore, I have been instrumental in devising AWS Cloud Solutions for businesses to migrate their infrastructure to the cloud while maintaining scalability, elasticity, and security. Throughout my career as a Senior Infrastructure Engineer, I have consistently demonstrated my ability to improve infrastructure efficiency while maintaining technological advancements. Show less

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  The container store

  Jan 2020 - Jun 2022

  Sr enterprise infrastructure engineer

  Senior Enterprise Infrastructure Engineer, DevOps, Cloud Engineer- Spearheaded the design, implementation, and management of large-scale infrastructure solutions centered around cloud technologies (AWS, Azure, GCP) to support critical business operations and enhance productivity.- Played a pivotal role in the migration and modernization of enterprise applications, reducing operational costs while concurrently increasing security and system resilience.- Led DevOps initiatives utilizing agile methodologies and CI/CD pipelines (Jenkins, TeamCity) to streamline application deployments and accelerate time to market.- Developed robust IaC (Infrastructure-as-Code) strategies leveraging Terraform and CloudFormation to enable rapid provisioning of resources and foster consistency across environments.- Mentored junior engineers in cloud architecture principles, sharing knowledge of best practices, performance optimization techniques, and the latest industry trends to elevate team capabilities.- Fostered a culture of collaboration by bridging the gap between development and operations teams, fostering cross-functional alignment on key objectives, and championing automation efforts. Show less

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  Dell technologies

  Jun 2022 - now

  Solutions architect

  - Work closely with clients to gather requirements, understand their business objectives, and translate these into technical solutions- Develop architectural blueprints and proposals for clients, detailing the features, functionality, and required resources of proposed solutions- Collaborate with cross-functional teams including developers, project managers, sales representatives, and stakeholders to ensure effective implementation of projects- Evaluate existing systems to identify gaps, risks, and opportunities for improvement, making recommendations for system enhancements or replacements as necessary- Stay current on industry trends and emerging technologies to identify new opportunities for clients- Act as a subject matter expert within the organization for architecture best practices, contributing to the continuous improvement of our services Show less