Experience

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  Courts administration authority

  Dec 1990 - Mar 1995

  Analyst/programmer, consultant to royal commission, litigation support officer

  • Responsible for the support and enhancement of the Authority's Oracle-based information systems.• Heavily involved in the analysis, design and coding of new Oracle systems. • Programmed in a range of languages, including C, Pro*C, SQL, PL/SQL and shell scripts.• Documented the Oracle systems, including system design and coding standards, Oracle development training manuals for technical staff, and end-user procedures.• Undertook a feasibility study on the extension of one of the systems to all South Australian Courts (including costings for extending the network to several new sites).• Trained IDMS/mainframe staff in the Oracle environment.• Delivered formal training courses in the use of the Oracle systems to users, including members of the judiciary.• Presented a paper to members of the judiciary at an Australian Institute of Judicial Administrators (AIJA) conference.• Responsible for the support of IBM compatible PCs in use in the Authority. • Prepared the first PC Policy Statement for the Authority.• Provided a consultancy, support and training service to the Royal Commission into the State Bank of South Australia (including the Commissioner, lawyers and administrative staff) in the use of an externally developed Litigation Support Package. • Developed a user guide and procedures manual.• Liaised with the supplier of the software. • Provided a consultancy, support and training service to The Honourable Justice John Perry and his staff in the use of an externally developed Litigation Support Package. • Prepared a report on the quality and suitability of the product, which led to the Courts developing their own Litigation Support System.• In a small team, developed, implemented and supported the new in-house Litigation Support System. • Developed the User Guide for the Litigation Support System.• Completed a major redesign of two existing systems - the Judicial Research Information System and the Network Administration Facility. Show less

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  University of adelaide

  Mar 1995 - Jan 2006

  Information Technology Services• Developed the first Disaster Recovery Plan for ITS, which was activated during a water damage incident in March 2005, when a key data centre was inundated with ½ million litres of water.• Developed numerous IT policies, procedures and guidelines, liaising closely with faculty IT staff, and managers and technical specialists in ITS.• In a small team, established a framework and quality assurance processes for developing University policy, and co-presented a training program for senior staff on policy development and writing skills.• Involved in the University-wide risk assessment process, particularly in relation to IT-related risks.• Investigated and advised ITS management on the University’s legal obligations in regards to the provision of various IT Services.• Investigated and coordinated University responses to security incidents, including reporting to external organisations.• Called as an expert witness in a Federal Court case and provided several affidavits.• Managed various IT projects in accordance with ITS’ project management methodology.• Developed an IT project forward-planning framework and process with the General Manager, ITS.• Involved in and prepared responses for numerous internal and external audits.• Led a small team of student cadets and experienced project managers. Show less Secondment to the Division of Student and Staff Services Office• Developed a proposal relating to HECS fees in 2005, which was described by senior management as the “most significant decision the University has taken in the past 30 years”. It was a controversial issue and required consultation with, and approval from, all senior committees and the University Council in a very tight timeline.• Prepared presentations and supporting material for the Chancellor and Vice-Chancellor regarding HECS fees, including financial modelling for various fees scenarios. Show less Faculty of Law• Responsible for all aspects of information technology within the Faculty.• Advised the Faculty on strategic IT issues.• Advocated University IT standards within the Faculty.• Recommended and implemented a change from a predominately Mac-based desktop to IBM-compatible PCs running the University’s Supported Operating Environment, in line with the University’s standards and strategic direction in IT.• Recommended and implemented an upgrade from a legacy AppleTalk network to TCP/IP (and IPX for Novell Netware services), also in line with the University’s standards and strategic direction in IT.• Established and managed a Faculty computing budget, including funds for regular rolling upgrades of desktop computers, printers and network equipment.• Established and managed Faculty student computing laboratories.• Managed and provided support for all aspects of student and staff computing facilities including hardware and software support and maintenance, documentation and training. • Established and managed the Faculty’s Web site.• Designed and delivered a Computer Assisted Legal Research Program for undergraduate students, a formal part of the Bachelor of Laws degree. • Designed and delivered training courses for staff in the use of information technology, including word processing, presentations, audio-visual facilities in lecture theatres, and the Internet/World Wide Web. • Designed and delivered a very successful training program as part of the Faculty’s Continuing Legal Education program for legal practitioners and judges. Show less

  • IT Security Officer

    Nov 1999 - Jan 2006

  • Project Manager

    Jan 2004 - Jun 2004

  • PeopleSoft Student Administration Analyst/Programmer

    May 2000 - Feb 2001

  • Account Manager

    Feb 2000 - Dec 2000

  • Training Officer

    Jul 1998 - Oct 1999

  • IT Manager

    Mar 1995 - Jun 1998
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  Department of further education, employment, science and technology (dfeest)

  Feb 2006 - Mar 2012

  Business analyst

  ICT Services (contracting through Candle)• Business Analyst on several projects to secure funding for, procure, develop and/or implement department-wide business systems, including a multi-million dollar ERP system. • Identified, analysed and documented business, functional and non-functional requirements.• Identified and reviewed commercially-available systems, and conducted gap analyses against the requirements.• Conducted workshops with staff, Executive Managers, suppliers and other stakeholders.• Developed business cases, funding requests and a Cabinet submission (worth several million dollars – which was approved).• Developed procurement documentation in accordance with SA Government processes, including Acquisition Plans, Expressions of Interest (EOIs), Request for Proposals (RFPs), Evaluation Plans and Evaluation Reports.• Evaluated responses from suppliers, and shortlisted and selected preferred suppliers.• Undertook reference checks with suppliers’ existing clients/customers.• Liaised with sales, functional and technical representatives from the suppliers.• Negotiated multi-million dollar contracts with suppliers. Show less

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  Department of planning, transport and infrastructure (dpti)

  Apr 2012 - Sept 2014

  Business analyst

  Land Services Business Reform Program (contracting through Candle)• Developed and implemented an Information Security Management System (ISMS) for a multi-million dollar ERP system.• Developed and implemented the ISMS in accordance with the SA Government’s Information Security Management Framework (ISMF), the AS/NZS ISO/IEC 27001 standard for Information Security Management Systems, the AS/NZS ISO/IEC 27005 standard for Information Security Risk Management, and agency standards on information security management and risk management. • Undertook Information Security Risk Assessments, including consulting with senior management.• Produced all key ISMS documentation, including the scope statement, information security risk assessment reports, statement of applicability, risk treatment plan, and high-level documentation on all of the security controls implemented.• Analysed and refined the requirements and scope of functionality for a module of the ERP system. Show less

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  Sms management & technology

  Sept 2014 - Sept 2016

  Senior consultant

  Provided business analysis expertise to various organisations, including state and federal government, private, and not-for-profit organisations in the health, education, justice, utilities, mining and resources sectors. Conducted business process and systems reviews, performed high-level requirements analyses, developed business cases for proposed IT solutions, and defined and documented scenarios for testing the operational readiness of a major facility and its services. Clients included:. SA Water. SA Police. Australian Government Department of Human Services. SA Health. SANTOS. Catholic Education South Australia. Alcidion Show less

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  Escient

  Oct 2016 - now

  Provided strategy and business analysis expertise to a range of organisations in South Australia, including state government, private, and not-for-profit organisations in the justice, energy & utilities, education, insurance, and defence sectors. Developed technology strategies and roadmaps. Developed business cases, procurement documentation, business requirements and solution requirements for proposed IT solutions. Performed option analyses, and evaluated and selected candidate solutions. Designed and facilitated stakeholder workshops. Clients included:. SA Police. APA Group. SA Power Networks. The University of Adelaide. Royal Automobile Association of SA (RAA). Pacific Marine Batteries (PMB) Show less

  • Director

    Jul 2022 - now

  • Principal Consultant

    Oct 2016 - Jul 2022